Let’s find out which BigCommerce apps are the most useful for your online shop in this post. 

BigCommerce Apps for Marketing

Yotpo Product Reviews

• Rating: 4.6/5 ⭐
• Total reviews: 6,801 ✍

Overview

Yotpo Product Reviews is a powerful tool designed to help ecommerce businesses gather and showcase customer reviews effectively. With Yotpo, you can easily collect authentic product reviews from customers who have purchased your products, offering you social proof and boosting credibility.

Key features

• Social Proof: Harnesses authentic customer product reviews to build trust and credibility, compelling potential buyers to purchase.
• Photo Reviews: Visual feedback increases engagement and trust, driving higher conversion rates and sales.
• SEO Benefits: User-generated content, such as reviews, boosts search engine visibility, attracting more organic traffic to the website.
• Customizable Review Widgets: Tailored widgets seamlessly integrate into the website design, enhancing user experience and brand image.

Pricing

• Upfront Fee: $0
• Recurring Fee: $0/mo.

Pros

• Authentic Reviews: Yotpo encourages genuine customer feedback, providing valuable insights for potential buyers.
• Increased Trust: Displaying genuine customer product reviews builds trust and credibility, leading to higher conversion rates.
• Enhanced Engagement: Features like photo reviews and Q&A sections increase user engagement and interaction with the brand.
• SEO Benefits: User-generated content boosts search engine rankings, improving visibility and attracting more traffic.
• Customization Options: Yotpo offers customizable widgets and templates, allowing businesses to align review displays with their brand aesthetic.

Cons

• Poor Customer Support: Users have reported issues with Yotpo’s customer support, including slow response times, unfulfilled promises, and difficulties in resolving problems.
• Review Moderation: While Yotpo provides moderation tools, managing and filtering reviews can still be time-consuming.

Who Yotpo is Best For

• Ecommerce businesses that particularly look to showcase customer’s product reviews and build trust in their products or services.
• Brands prioritizing social proof and leveraging existing customer testimonials to drive sales.
• Online Retailers that focus on user engagement aim to enhance user engagement through features like photo reviews and Q&A sections.
• SEO-conscious businesses that seek to improve their search engine rankings through user-generated content like product reviews and ratings.
• Businesses that are looking for customizable review display options to match their brand aesthetics and website design.

Smile.io

• Rating: 4.9/5 ⭐
• Total reviews: 5,869 ✍

Overview

Smile.io, among other Bigcommerce integrations, is a loyalty rewards platform designed to help businesses build strong, loyal customer relationships. It offers a range of features to incentivize existing customer engagement and repeat purchases. With Smile.io, you can create customized loyalty programs tailored to your unique needs and brand identity.

Key features

• Customizable Loyalty Programs: Create tailored loyalty programs that align with your brand identity and business goals.
• Rewards for Various Actions: Incentivize existing customer engagement and repeat purchases by rewarding actions like purchases, referrals, social media shares, and more.
• Comprehensive Analytics: Gain valuable insights into customer behavior and loyalty program performance with robust analytics and reporting tools.
• Seamless Integration: Easily integrate Smile.io with some of the most versatile ecommerce platforms like Shopify, BigCommerce, and Magento for seamless setup and management.
• Extensive Customization: Customize the look and feel of your loyalty program to match your brand aesthetic and provide a cohesive customer experience.

Pricing

Price of different packages on Smile.io: 

• $49/month for Starter (Up to 500 monthly orders)
• $199/month for Growth (Up to 2,500 monthly orders; $20 per additional 100 orders)
• $999/month for Plus (Up to 7,500 monthly orders; $5 per additional 100 orders)

Pros

• Increased Engagement: Loyalty programs incentivize customer engagement, encouraging them to interact with the brand more frequently.
• Customizable Rewards: Businesses can tailor rewards to align with their specific goals and customer preferences, enhancing the effectiveness of the loyalty program.
• Comprehensive Analytics: Smile.io provides valuable insights into customer behavior and program performance, enabling businesses to make informed decisions.
• Seamless Integration: The platform seamlessly integrates with some of the most popular ecommerce platforms, making it easy for businesses to implement and manage their loyalty programs.

Cons

• Potential Over-reliance: Businesses may become overly reliant on the loyalty program to drive sales, potentially neglecting other aspects of their marketing strategy.
• Technical Challenges: Some businesses may need help with integrating Smile.io with their website.

Who Smile.io is Best For

• Particularly ecommerce businesses seeking to improve existing customer retention and loyalty through rewards and incentives.
• Companies looking to increase customer engagement and foster stronger relationships with their audience.
• Brands with products or services that lend themselves well to repeat purchases can benefit from incentivizing existing customer loyalty.
• Startups and small businesses looking to scale their operations and build a loyal customer base can leverage Smile.io.

Shogun – Page Builder & SEO

• Rating: 4.7/5 ⭐
• Total reviews: 3,281 ✍

Overview

Shogun – Page Builder & SEO is a powerful tool designed to empower ecommerce businesses by providing intuitive page-building capabilities and robust SEO optimization features. It allows users to create and customize stunning web pages without any coding knowledge, helping them enhance their online presence and drive more traffic to their site.

Key features

• Code Editor: Offers a built-in code editor alongside the drag-and-drop interface, allowing users to fine-tune and customize page elements with HTML, CSS, and JavaScript for advanced customization.
• Dynamic Content: Enables users to create dynamic content blocks that automatically update based on certain criteria, such as featured products, best-selling items, or seasonal promotions, enhancing personalization and relevance.
• A/B Testing: Provides built-in A/B testing capabilities, allowing users to experiment with different page layouts, designs, and content variations to optimize conversions and improve overall performance.
• Global Elements: Introduces global elements feature, allowing users to create reusable elements (such as headers, footers, or navigation bars) that can be easily applied across multiple pages, ensuring consistency and simplifying maintenance.
• Collaborative Workflows: Facilitates collaborative workflows with version control and revision history features, enabling teams to track changes, revert to previous versions, and streamline the review and approval process for page designs.

Pricing

• Free Trial: 10 days
• Upfront Fee: $0
• Recurring Fee: $39/mo.

Pros

• Tailored Customization Options: Shogun’s built-in code editor enables users to precisely customize page elements to match their brand identity.
• Dynamics Content Flexibility: Dynamic content blocks let users modify visitor interactions and boost engagement and conversion rates.
• Native A/B Testing Integration: Shogun allows smooth experimentation with varied page variations to optimize conversions without external tools.
• Centralized Global Elements Management: Users benefit from centralized global elements management, ensuring brand consistency across pages and simplifying ongoing updates and maintenance tasks.
• Enhanced Collaboration Tools: Shogun streamlines teamwork, communication, and review with version control and revision history.

Cons

• Overwhelming Complexity for Basic Tasks: Users might perceive Shogun as overly complex for more straightforward tasks, given its rich feature set and robust capabilities.
• Basic SEO Limitations: While offering basic SEO optimization tools, Shogun may need more comprehensive SEO features found in dedicated SEO tools or plugins, potentially impacting organic search performance.

Who Shogun is Best For

• Pioneering startups in niche markets needing visually captivating web pages to differentiate and attract attention.
• Businesses dedicated to optimizing content for search engines and user experience, leveraging Shogun’s SEO tools.
• Teams focused on rapid experimentation and conversion optimization, empowered by Shogun’s A/B testing features.
• Companies prioritizing teamwork and brand consistency through centralized management and streamlined workflows.
• Visionary leaders striving to create immersive digital customer experiences, integrating creativity, engagement, and SEO strategies with Shogun’s tools.

BigCommerce Apps for Customer Service

LiveChat + Customer Insight

• Rating: 4.4/5 ⭐
• Total reviews: 80 ✍

Overview

LiveChat + Customer Insight is a comprehensive solution designed to help businesses engage with website visitors in real time while gaining valuable insights into customer behavior and preferences. This app seamlessly integrates live chat functionality with advanced analytics, empowering businesses to provide personalized customer support and drive conversions effectively.

Key features

• Customizable Chat Widget: LiveChat users can customize their chat widget to match their website’s design and branding.
• Agent Ratings and Feedback: Customers can rate and provide feedback after each chat session, helping businesses improve customer support.
• Chat Tags & Categorization: Agents can tag and categorize chat discussions by topic or issue to track and evaluate customer inquiries and trends.
• Visitors and Customer Insights: LiveChat lets agents offer personalized assistance and recommendations by tracking visitors’ and customers’ browsing history and interactions.
• Chat Surveys and Polls: Businesses can use chat windows to collect customer feedback, opinions, and preferences for customer data-driven decision-making and customer satisfaction.

Pricing

• Free Trial: 14 days
• Upfront Fee: $0
• Recurring Fee: $24/mo.

LiveChat has suitable annual plans tailored to your company’s demand. The plans range from $20 to $59/month for 100 to 1,000 visitors.

Pros

• Real-time Customer Support: Keeps businesses on the go and enables them to provide instant assistance to website visitors, leading to higher customer satisfaction and improved retention rates.
• Increased Sales and Conversions: LiveChat allows businesses to engage with potential customers at critical points in the sales process, helping to answer questions, address concerns, and guide them toward making a purchase.
• Enhanced Customer Experience: Offers personalized support customer experiences by allowing agents to access customer information and chat history, enabling them to provide tailored assistance and recommendations.
• Improved Efficiency: Helps businesses streamline customer support processes by allowing agents to handle multiple chat sessions simultaneously, increasing productivity and reducing response times.
• Analytics and Reporting: Provides valuable insights into customer behavior, chat performance, and agent productivity through analytics and reporting tools, facilitating data-driven decision-making and continuous improvement.

Cons

• Resource-intensive: Smaller firms or those with limited human resources may struggle to manage chat questions without dedicated staff.
• Miscommunication: With sufficient training or procedures, representatives and consumers may communicate effectively, causing dissatisfaction or irritation.
• Dependency on Internet Connection: Agents and consumers need a stable Internet connection, which could impede service during network outages or slowdowns.

Who LiveChat is Best For

• LiveChat is ideal for small- and medium-sized businesses seeking cost-effective solutions for real-time customer support and sales improvement.
• Companies providing services such as consulting or tech support rely on LiveChat for timely communication with clients, ensuring quality service, and maintaining satisfaction.
• LiveChat’s user-friendly interface and scalability make it an excellent choice for new ventures aiming to establish a solid online presence and build customer relationships.
• Organizations prioritizing proactive customer engagement and personalized support experiences leverage LiveChat to drive existing customer loyalty and retention.

Gorgias

• Rating: 4.4/5 ⭐
• Total reviews: 679 ✍

Overview

Gorgias is a premier help desk and live chat platform tailored specifically for online stores, trusted by over 30,000 support agents daily. It excels in streamlining support operations by consolidating requests from all communication channels into one centralized platform, enabling faster response time and transforming customer support into a revenue-generating asset.

Key features

• Centralized Support Requests: Gorgias allows businesses to centralize support requests from all communication channels (such as email, chat, and social media) into one platform, providing a unified view of customer inquiries.
• Full Customer Picture Integration: The integration with BigCommerce platform enables Gorgias users to access the complete customer picture directly within support tickets, including order history, past interactions, and customer details, facilitating personalized and efficient support.
• Profit Center Support: Gorgias helps businesses turn support into a profit center by optimizing response times, enabling upselling and cross-selling opportunities, and enhancing customer satisfaction, ultimately leading to increased revenue growth.
• Efficient Live Chat Addition: With Gorgias, businesses can effortlessly add a live chat feature to their website, allowing for real-time customer engagement and support directly from their online store.
• Scalable Solution: Gorgias is scalable and suitable for businesses of all sizes, from startups to enterprise-level organizations, providing tailored support solutions to meet varying needs and requirements.

Pricing

• Free Trial: 7 days
• Upfront Fee: $0
• Recurring Fee: $60/mo.

Gorgias offers various monthly and annual packages, each accommodating up to 5,000 tickets. Monthly plans range from $10 to $900 per month, while annual plans range from $60 to $900 per month, with potential discounts compared to the monthly package.ng Fee: $60/mo.

Pros

• Streamlined Efficiency: Gorgias’ unified support platform streamlines communication and efficiency by combining help requests from numerous sources.
• Customer Data Access: Agents have access to complete customer data through integration with e-commerce platforms such as BigCommerce, allowing for individualized help.
• Live Chat Feature: Gorgias makes adding live chat to websites easy, improving client engagement and assistance.
• Profit Center Support: Gorgias optimizes customer support team operations to generate money through upselling and cross-selling.

Cons

• Ticket Volume Restrictions: Gorgias plans are limited by the number of tickets, which may require businesses with high support volume to upgrade to higher-tier plans.
• Dependency on Integration: Businesses heavily rely on integration with their ecommerce platform, which could pose challenges if compatibility issues arise or changes occur in the platform’s API.

Who Gorgias is Best For

• Ideal for online retailers operating on BigCommerce platform, offering seamless integration and efficient customer support management.
• Suited for businesses with more than one store with diverse product lines, enabling effective handling of different customer inquiries with comprehensive customer profiles.
• Perfect for teams seeking automation in customer support team’s workflows to streamline operations and improve response times.
• Scalable for growing businesses anticipating increased support volume and needing a flexible solution.
• Beneficial for businesses aiming to capitalize on support interactions for upselling and cross-selling opportunities.

FAQ by POWR

• Rating: 4.6/5 ⭐
• Total reviews: 233 ✍

Overview

FAQ by POWR is a user-friendly app designed to simplify the process of creating and managing Frequently Asked Questions (FAQ) sections on websites. With its intuitive interface and versatile features, FAQ by POWR empowers website owners to provide valuable information to visitors in an organized and accessible format.

Key features

• Easy Setup: FAQ by POWR offers a straightforward setup process, allowing users to quickly add and customize FAQ sections to their website without any coding knowledge.
• Customizable Design: The app provides a range of design options and templates to match the FAQ section with the website’s branding and aesthetics, ensuring a seamless integration.
• Accordion Layout: FAQ sections are presented in an accordion-style layout, allowing visitors to easily navigate through questions and answers, enhancing user experience.
• Search Functionality: Users can enable a search function within the FAQ section, enabling visitors to quickly find answers to their queries by typing relevant keywords.
• Analytics and Insights: FAQ by POWR offers analytics and insights into visitor interactions with the FAQ section, providing valuable customer data to optimize content and improve user engagement.

Pricing

• Upfront Fee: $0
• Recurring Fee: $0/mo.

Here are the pricing tiers for FAQ by POWR:

• Free: Basic features with up to 5 FAQs.
• Starter: $3.49/month or $37.69/year for features like logo removal, search bar, and up to 10 FAQs.
• Pro: $7.99/month or $86.29/year for additional features like voting buttons, custom CSS/JS, and up to 15 FAQs.
• Business: $89.99/month or $971.89/year for unlimited FAQs and access to all 60 POWR apps.

Pros

• Customization: Extensive customization options allow you to tailor the FAQ section to match your website’s branding and style.
• User-Friendly Interface: Simplified instructions make the app easy to use, even for non-technical users.
• Clean Design: The accordion-style interface presents information in a neat and organized manner, enhancing readability.
• Responsive Search: Visitors can quickly find information using the responsive search option, improving user satisfaction.
• Helpful Customer Support: You will appreciate the app’s excellent customer service and prompt assistance with setup and issues.

Cons

• Platform Dependency: Users relying on the POWR platform for hosting and managing their FAQ sections may face limitations in terms of customization and control over their content.
• Search Function Accuracy: Despite its responsive search feature, the accuracy of search results may vary, especially for websites with extensive FAQ content or complex queries, potentially impacting user experience.

Who FAQ is Best For

• Ideal for small to medium-sized ecommerce firms seeking broad product knowledge to understand product details and assistance without costly custom solutions.
• Consultants, agencies, and freelancers can use it to answer typical customer queries and expedite communication.
• Website managers who require a configurable, user-friendly FAQ solution to improve user experience and cut support costs.
• New enterprises or startups looking for a cheap yet trustworthy approach to start with an informative and supportive internet presence.
• Small business owners with minimal resources who need an easy-to-use solution for customer assistance.

Tidio

• Rating: 4.7/5 ⭐
• Total reviews: 1460 ✍

Overview

Tidio is an all-round customer communication software created for automating customer service and improving customer experience. Tidio can help businesses get high-quality leads, increase conversions, improve efficiency, and automate customer service up to 70% while offering fast and efficient support. 

Key features:

• Conversational AI: The chatbot Lyro can help automate up to 70% of customer requests. 
• Live chat: Allows to manage customer support in real-time for better customer experience.
• Chatbot flows: Lets you create chatbots without coding and comes with dozens of predesigned templates.
• Helpdesk: Allows to handle messages from all channels in one tool.
• Email marketing automation: Helps create personalized marketing campaigns in minutes.
• Tidio+: A tailored customer experience ecosystem with custom limits for agents’ seats and chatbots.

Pricing: 

• Freemium plan available
• Paid plans start from $29/month
• Customised pricing available to tailor to any business needs

Pros:

• No-code development platform
• Access to AI chatbots, automation flows, live chat, helpdesk, email marketing
• Support of 16 languages
• Integrations with all your tools and platforms
• Social media chatbots for Facebook, WhatsApp, and Instagram
• 24/7 customer support
• Freemium version is available as well as many pricing options

Cons:

• A learning curve
• Lack of A/B testing for chatbots

Who Tidio is best for:

Tidio is a great fit for SMBs looking for a scalable platform that has a free plan to try out and good feature coverage.

BigCommerce Apps for Analytics

Google Analytics

• Rating: 4.7/5 ⭐
• Total reviews: >5,200 ✍

Overview

The Google Analytics app provides businesses with powerful tools to track and analyze website traffic, user behavior, and marketing effectiveness. With its intuitive interface and comprehensive features, the app enables users to gain valuable insights into their online presence and make data-driven decisions to optimize store performance.

Key features

• Data Import: Allows users to import external data sources, such as CRM data or offline conversion data, into Google Analytics for a more comprehensive analysis of customer behavior and marketing effectiveness.
• Machine Learning Insights: Utilizes advanced machine learning algorithms to provide automated insights and recommendations, helping users uncover hidden opportunities and optimize their website performance.
• Custom Funnels: Enables users to create custom funnels to track specific user journeys on their website, allowing for a more granular analysis of conversion paths and potential bottlenecks.
• User Explorer: Provides detailed individual-level customer data on user interactions, allowing users to explore the behavior of specific users across multiple sessions and better understand their needs and preferences.
• Attribution Modeling: Offers a range of attribution models to analyze the impact of different marketing channels on conversions, helping users allocate marketing budgets more effectively and optimize their campaigns for maximum ROI.

Pricing

• Upfront Fee: $0
• Recurring Fee: $0/mo.

Pros

• Dark Theme Integration: Users appreciate the addition of a dark theme, enhancing the app’s visual appeal and providing a sleek interface for monitoring website analytics.
• Impressive Interface: The intuitive and user-friendly interface of Google Analytics makes it easy for users to navigate and understand their website data, ensuring a seamless experience.
• Flawless Functionality: With flawless performance reported across all features, Google Analytics stands out for its reliability and efficient operation, meeting users’ needs without glitches.
• Convenient Accessibility: Offering anytime, anywhere access to website analytics, Google Analytics enables users to stay informed and make informed decisions on the go, enhancing productivity and efficiency.
• Invaluable Insights: The comprehensive data and analytics provided by Google Analytics empower users to gain valuable insights into their website’s performance, audience behavior, and content optimization strategies, driving business growth and success.

Cons

• Persistent Software Issues: Despite attempts to fix certain issues, users still encounter persistent problems with the software, such as difficulty in creating new menu items and encountering confusing controls.
• Inaccurate Stats Tracking: The app fails to accurately track statistics, leading to discrepancies in reported data. Users experience instances where the numbers fluctuate erratically or fail to update altogether, rendering the analytics unreliable.
• Poor User Experience (UX): The updated version of the app is criticized for its poor user interface (UI) and user experience (UX), making it difficult for users to navigate and access the information they need efficiently.
• Lack of Responsiveness from Support: Users express frustration over the lack of responsiveness from Google’s support team, with complaints about unaddressed issues and delayed or nonexistent responses to inquiries and feedback.

Who Google Analytics is Best For

• For website owners who want to study user behavior, track performance, and optimize marketing.
• Tracking sales, analyzing customer behavior, and optimizing ecommerce platforms for conversions.
• Digital marketers who want to track campaign performance and make data-driven decisions.
• Bloggers, publishers, and content creators can monitor audience engagement, traffic sources, and content performance to improve their online presence.
• Fit for startups and major firms looking to obtain insights from online activities and make informed decisions to develop and succeed.

Lucky Orange

• Rating: 4.6/5 ⭐
• Total reviews: 1,117 ✍

Overview

Lucky Orange is a powerful web analytics and conversion optimization platform designed to help businesses understand user behavior, enhance website usability, and increase conversions. With its suite of tools and features, Lucky Orange provides real-time insights into how users interact with websites, enabling businesses to identify areas for improvement and implement data-driven strategies to optimize performance.

Key features

• Real-time Session Recordings: Capture and replay user interactions on your website in real time.
• Dynamic Heatmaps: Visualize user engagement with dynamic heatmaps that update as users interact with your site.
• Live Visitor Chat: Engage with website visitors in real time through live chat functionality.
• Form Analytics: Analyze form interactions and submission rates to optimize form fields and increase conversions.
• Conversion Funnels: Track user journeys through conversion funnels and analyzes drop-off points for optimization.

Pricing

• Free Trial: 7 days
• Upfront Fee: $0
• Recurring Fee: $0/mo.

Lucky Orange offers various monthly and annual packages, each accommodating up to 300,000 sessions. The free package is offered for up to 100 sessions. Paid monthly plans range from $39 to $749 per month, while annual plans range from $32 to $600 per month.

Pros

• Real-time Insights: Allows businesses to enhance website performance and conversions with user behavior data immediately.
• Session Recordings: Shows businesses how visitors interact with their website, revealing user behavior and usability.
• Dynamic Heatmaps: Dynamic heatmaps show user activity on webpages, letting businesses detect high and low interaction.
• Live Visitor Chat: Improves the work of the customer support team and conversion by allowing businesses to chat with website visitors in real time.
• Form Analytics: Helps businesses optimize form fields and boost conversion rates by analyzing form interactions and conversion rates.

Cons

• Billing Issues: Several users reported being charged despite downgrading to the free version or uninstalling the app. Some also mentioned difficulties in obtaining refunds for erroneous charges.
• Customer Support: Many users expressed frustration with the app’s customer support, citing slow response times, unhelpful responses, and difficulty in reaching support representatives. Some users reported not receiving any response to their support inquiries.
• Technical Issues: Users encountered various technical issues, including inaccurate data reporting, non-functional features such as heatmaps and recordings, and compatibility issues with different platforms like Shopify and Google Analytics.

Who Lucky Orange is Best For

• For conversion rate specialists, it provides insights into form interactions, drop-off points, and user engagement to optimize website features.
• Helpful for marketing organizations offering full analytics and conversion optimization services to clients for data-driven decision-making and campaign performance.
• Ideal for SaaS customer support teams wanting to improve customer satisfaction and retention by providing proactive website visitor assistance via live chat.

Brightpearl

• Rating: 4.1/5 ⭐
• Total reviews: 34 ✍

Overview

Brightpearl is a comprehensive retail management system that integrates inventory management, order management, accounting, CRM, and reporting into one platform. It is designed for omnichannel merchants, streamlines operations and provides real-time insights for efficient business management and growth.

Key features

• Omnichannel Retail Management: Brightpearl offers seamless integration across multiple sales channels, allowing retailers to manage inventory, orders, and customer data from one centralized platform.
• Real-time Reporting and Analytics: Provides advanced reporting and analytics tools that deliver real-time insights into sales performance, inventory levels, and customer behavior, enabling informed decision-making.
• Integrated Accounting: Offers robust accounting functionality that automates financial processes, including invoicing, payments, and reconciliation, eliminating the need for separate accounting software.
• Workflow Automation: Streamlines business processes through workflow automation, reducing manual tasks and improving operational efficiency.
• Customer Relationship Management (CRM): Includes CRM capabilities to manage customer interactions, track communication history, and nurture relationships with existing customers for enhanced customer service and retention.

Pricing

Contact Brightpearl for pricing. Free to book a demo.

Pros

• Efficient Shopify Integration: Seamless syncing of orders from Shopify, enhancing order processing efficiency.
• Responsive Customer Support: Fast and helpful support teams address issues promptly, ensuring smooth operation.
• Robust Inventory Management: Streamlined stock control across multiple channels, brands, and locations, boosting efficiency.
• User-Friendly Interface: Intuitive design facilitates easy navigation and quick adaptation by users.
• Scalability for Business Growth: Provides tools for tracking operations across multiple warehouses and channels, supporting expansion.

Cons

• Complexity in Implementation: Some users report challenges in setting up and implementing Brightpearl, with advertised simplicity not fully realized.
• Issues with Order Splitting: Complaints about orders getting split incorrectly, leading to confusion and extra effort, i.e., manual tasks, in managing shipments, particularly impacting user experience and efficiency.

Who Brightpearl is Best For

• Ideal for mid-sized to large retailers with complex operations and multiple sales channels.
• The seamless integration and visibility across all sales channels makes it ideal for businesses selling online, brick-and-mortar, and marketplaces.
• Ideal for growing retail businesses looking to scale operations, streamline processes, and optimize efficiency.
• Useful for retailers seeking real-time sales, inventory, and customer data.

BigCommerce Apps that Function as Site Tools

Rewind Backups

• Rating: 4.9/5 ⭐
• Total reviews: 1,004 ✍

Overview

Rewind Backups is a specialized data protection platform for e-commerce businesses that offers automated backups of crucial customer data on platforms like Shopify and BigCommerce. It ensures quick recovery from data loss incidents, such as accidental deletions or cyber attacks, helping maintain business continuity.

Key features

• Platform-Specific Support: Provides tailored backup solutions for the most versatile ecommerce platforms like Shopify, BigCommerce, and QuickBooks Online, ensuring compatibility and seamless integration.
• Automated Backups: Offers automated and scheduled backups of critical customer data, including products, order history, customers, and inventory, eliminating the need for manual backup tasks and reducing the risk of data loss.
• Granular Recovery Options: Enables granular recovery of specific items or datasets, allowing businesses to restore individual products, order history, or customer records quickly and efficiently.
• Version Control: Offers version control capabilities that track changes to data over time, allowing businesses to roll back to previous states or restore specific versions of their data as needed.
• Cross-Platform Compatibility: Supports cross-platform compatibility, enabling businesses to seamlessly migrate data between different ecommerce platforms or integrate backups with other business applications.

Pricing

• Free Trial: 7 days
• Upfront Fee: $0
• Recurring Fee: $39/mo.

Rewind Backups have different plans as below:

• Pro: $39/month, up to 600 orders/month.
• Business: $59/month, up to 1,000 orders/month.
• Plus: $99/month, up to 2,000 orders/month.
• Enterprise: $299/month, up to 8,000 orders/month.

Pros

• Platform-Specific Support: Offers compatible and integrated backup solutions for Shopify, BigCommerce, and QuickBooks Online.
• Automated Backups: Eliminates manual backups and reduces data loss by automating and scheduling backups of critical data like product details, orders, customers, and inventory.
• Granular Recovery Options: Allows businesses to quickly restore individual products, order history, or customer records.
• Version Control: Tracks data changes over time, allowing businesses to roll back or restore specific versions of their data.
• Cross-Platform Compatibility: Facilitates data migration between ecommerce platforms and backup integration with other business applications.

Cons

• Platform Limitations: Rewind Backups supports popular ecommerce platforms but may not work with all third-party integrations or custom-built systems, limiting its usability for businesses with unique needs.
• Customization Limitation: Rewind Backups offers automated backup solutions, but its customization may be limited compared to other backup providers, limiting businesses with specific backup needs.
• Data Recovery Time: The time needed to recover and restore data from backups may vary depending on the dataset size and recovery complexity, causing business downtime.

Who Rewind Backups is Best For

• It offers ecommerce-specific backup solutions for Shopify, BigCommerce, and QuickBooks Online retailers.
• This automated and user-friendly backup solution is ideal for small to mid-sized ecommerce businesses with limited data protection budgets.
• Ecommerce businesses that rely on product data, customer orders, and inventory records need Rewind Backups to protect and access their data.
• Rewind Backups reduces data loss risk for businesses prioritizing data security and compliance.

Privy

• Rating: 4.6/5 ⭐
• Total reviews: 24,843 ✍

Overview

Privy is a versatile marketing platform designed to help businesses capture leads, increase sales, and grow their customer base. With a diversity of features, Privy empowers companies to create engaging customer experiences for their website visitors and turn them into loyal customers. Whether you’re looking to build your customer email list, reduce cart abandonment, or promote special offers, Privy provides the tools and insights you need to drive conversions and accelerate your business growth.

Key features

• Customizable Pop-ups and Banners: Privy offers a wide range of customizable pop-ups and banners that can be tailored to match the brand’s aesthetic and messaging, ensuring a seamless user experience.
• Exit-Intent Technology: With exit-intent technology, Privy can detect when visitors are about to leave the website and trigger a targeted pop-up, encouraging them to stay or take action before exiting.
• Email Marketing Automation: Privy letting email marketing automation allows businesses to create and send personalized email campaigns, including welcome emails, abandoned cart reminders, and follow-up sequences, helping nurture leads and drive conversions.
• Targeted Campaigns: Privy enables businesses to create targeted campaigns, e.g., SMS campaigns, based on visitor behavior, demographics, or other criteria, ensuring that the right message reaches the right audience at the right time.
• Insights and Analytics: Privy provides valuable insights and analytics that allow businesses to track the performance of their marketing efforts in real time.

Pricing

Privy offers various plans tailored to your business needs. Plans are based on the number of contacts or monthly pageviews. Prices start from $39 per month for contact-based plans and $24 per month for pageview-based plans with up to 10,000 monthly pageviews.

Pros

• Exceptional Customer Support: Users consistently praise Privy’s support team for their responsiveness, helpfulness, and dedication to solving issues promptly.
• Effective Optimization Assistance: Account managers like Henry and Carley are commended for their guidance in optimizing Privy accounts, leading to positive results and improved utilization of the app’s features.
• Feature-Rich Platform: Privy offers a wide range of features for email marketing, pop-ups, and automation, allowing your business to systemize and automate marketing efforts effectively.
• User-Friendly Interface: The intuitive design and ease of navigation make Privy accessible to users of all skill levels, enabling businesses to create and manage engaging campaigns effortlessly.
• Flexible and Scalable: Privy’s versatility and scalability cater to businesses of various sizes, providing tools and support to grow and adapt marketing strategies over time.

Cons

• Limited Functionality Learning Curve: Some users may need help understanding and utilizing all the features and functionalities of Privy, potentially requiring a learning curve.
• Potential for Bot Involvement: There are occasional reports of bots adding emails to sign-up forms, necessitating proactive measures to address and prevent such occurrences, impacting data accuracy and campaign effectiveness.
• Overly Intrusive Pop-ups: Some users may find Privy’s pop-ups intrusive or disruptive to the user experience, potentially leading to negative feedback from website visitors.

Who Privy is Best For

• Ideal for ecommerce companies seeking to generate leads, reduce cart abandonment, and boost sales through marketing.
• Ideal for small to mid-sized businesses seeking easy-to-use marketing automation tools to boost online presence and customer engagement.
• Valued for marketing teams seeking flexible solutions to launch targeted campaigns, streamline email marketing, and boost conversion rates.
• Customizable pop-ups and banners help website owners increase subscriber lists, user engagement, and conversions.
• For entrepreneurs and startups seeking affordable marketing solutions to grow their businesses and establish an online presence.

Weglot Translate

• Rating: 4.6/5 ⭐
• Total reviews: 1,490 ✍

Overview

Weglot Translate is a powerful translation solution for websites, enabling businesses to easily translate their content into multiple languages. Compatible with popular platforms like WordPress and Shopify, Weglot offers seamless integration and high-quality translations, helping companies to reach a global audience effortlessly.

Key features

• Seamless Integration: Weglot seamlessly integrates with popular website builders and platforms like WordPress, Shopify, Squarespace, and more, allowing for easy implementation and management of multilingual content.
• Automatic Translation: Weglot employs advanced translation technology, including machine translation and human editing, to automatically translate website content into multiple languages quickly and accurately.
• Language Detection: Weglot automatically detects the language of website visitors and displays the corresponding translated version, providing a personalized and user-friendly experience.
• Customizable Language Switcher: Weglot offers a customizable language switcher that allows users to easily switch between different language versions of the website, enhancing accessibility and navigation.
• SEO Optimization: Weglot ensures that translated content is fully optimized for search engines, helping improve the website’s visibility and ranking in multilingual search results.

Pricing

• Free Trial: 10 days
• Upfront Fee: $0
• Recurring Fee: $39/mo.

Weglot offers various pricing plans, starting with a free option with 2,000 words in one language. Paid plans range from €15/mo. For 10,000 words to €699/mo. For 5,000,000 words in 20 languages. Annual plans are 10 times the cost of monthly ones (equivalent to 2 months discounted).

Pros

• Rapid Resolution with Personal Touch: Weglot stands out for its lightning-fast response times and personalized support, ensuring that any issues are swiftly resolved with a human touch.
• Seamless Multilingual Experience: Users commend Weglot for its seamless translation process, effortlessly rendering websites into multiple languages with remarkable accuracy and speed.
• Advanced SEO Integration: Weglot’s cutting-edge SEO optimization tools ensure that translated content ranks high in search results, maximizing visibility and driving traffic across diverse linguistic markets.
• Intuitive Interface for Effortless Management: Weglot’s user-friendly interface simplifies translation management, empowering users to customize and control their multilingual content with ease.
• Commitment to Continuous Enhancement: With a proactive approach to user feedback, Weglot consistently evolves its platform, introducing innovative features and updates to deliver an unparalleled translation experience.

Cons

• Translation Accuracy: Weglot uses machine translation, but accuracy may vary, requiring manual tasks.
• Third-Party Services: Weglot uses third-party translation services for machine translation, which may cause service interruptions or quality changes.
• Regular Updates And Maintenance Required: Those are needed to ensure translation accuracy and relevance, which can take time for users.

Who Weglot Translate is Best For

• Ideal for ecommerce websites seeking global reach and multilingual support.
• Suitable for businesses of all sizes seeking a simple and effective website content translation solution.
• Helpful for bloggers, publishers, and content creators seeking international reach and multilingual user experience.
• Helpful for marketing teams localizing website content and engaging international customers.
• Helpful for website owners to offer multilingual content helps website owners increase traffic, SEO, and conversions.

FAQs: BigCommerce apps

Conclusion

Choosing the right BigCommerce plugin can significantly improve the success of your ecommerce store. By utilizing the power of these tools, you can optimize your site, increase traffic, and, ultimately, sales. Whether you specialize in marketing, customer service, or inventory management, there is an app for you. To maximize the potential of your online store, spend some time exploring the options and implementing those that align with your goals.