Let’s explore how the Shopify contact form apps facilitate communication and also significantly enhance customer engagement.

Quick Comparisons of Best Contact Form Apps

App Name	Vendor	Rating	Pricing (Monthly)	Logo	Action
1. Avada Email Marketing & SMS 👉 More Info	Avada	4.9 ⭐	✔ From $16 ✔ Free plan: Yes		Get app!
2. Powerful Contact Form Builder 👉 More Info	PowerfulForm	4.8 ⭐	✔ From $9.99 ✔ Free plan: Yes		Get app!
3. Improved Contact Form 👉 More Info	Awio	4.5 ⭐	✔ From $12 ✔ Free plan: Yes		Get app!
4. Zotabox Contact Form Builder 👉 More Info	Zotabox	4.7 ⭐	✔ From $12.99 ✖ Free plan: No		Get app!
5. Pify Form Builder‑Contact Form 👉 More Info	Pifyapp	4.8 ⭐	✔ From $5.99 ✔ Free plan: Yes		Get app!
6. Formful – Contact Form Builder 👉 More Info	HerculesApps	4.8 ⭐	✔ From $4.99 ✔ Free plan: Yes		Get app!
7. Contact form Master 👉 More Info	cloud1galaxy	4.9 ⭐	✔ From: $3.99 ✔ Free plan: Yes		Get app!
8. AAA Form Builder: Custom Forms 👉 More Info	AAAeCommerce Inc	4.5 ⭐	✔ From $9 ✖ Free plan: No		Get app!
9. qikify Contact Form Builder 👉 More Info	qikify	4.9 ⭐	✔ From $5.99 ✔ Free plan: Yes		Get app!
10. Combidesk for Email Marketing 👉 More Info	Combidesk	4.5 ⭐	✔ From $8 ✖ Free plan: No		Get app!

10 Best Contact Form Apps For Shopify 

Shopify, a leading e-commerce platform, offers various apps to enhance this communication. Among them, contact form apps are essential for customer interaction, feedback collection, and lead generation.

Avada Email Marketing & SMS

• Rating: 4.9
• Total reviews: 1595 

Avada Email Marketing & SMS is a robust solution for Shopify merchants aiming to enhance their customer engagement through omnichannel strategies including email marketing, SMS, push notifications, and WhatsApp. This platform stands out with its capability to capture leads and maintain long-term customer relationships through its diverse array of features.

What makes Avada Email Marketing & SMS set apart 

Avada Email Marketing & SMS distinguishes itself as a multifaceted tool, enabling merchants to follow up and convert customers via omnichannel strategies, including email marketing, SMS, push notifications, and WhatsApp. Its key features include:

• Smart Mail and Automation: With automated workflows like abandoned carts and checkout reminders, Avada ensures no customer interaction is missed.
• Newsletter Campaigns: Engage your audience with attractive newsletter pop-ups and promotional emails.
• Lead Capturing: Efficiently capture leads with various popup forms offering discounts and coupons.
• Email Marketing Templates: A variety of templates catering to different marketing needs, including shipment updates and product recommendations.
• Personalization: Segment contacts for targeted communication and offer product recommendations and order creation SMS.

Pros & Cons

Pros

• Wide range of customizable automation workflows, including welcome emails and abandoned cart reminders.
• Diverse email and pop-up templates catering to various marketing needs.
• Segmentation and targeting for personalized campaigns.
• User-friendly interface with a responsive support team.
• Competitive pricing structure, particularly beneficial for new businesses.

Cons

• Some users may find the advanced features overwhelming.
• There have been instances of technical challenges

Pricing

• Free Plan: Includes 12,000 emails, 500 contacts, basic automation, and more.
• Pro Plan ($16/month): Unlimited contacts and emails, additional features like SMS and WhatsApp.
• Advanced Plan ($47/month): All Pro features plus integration with Google & Facebook ads, and more.

Who Is Best For

Avada Email Marketing & SMS is best suited for merchants who are looking to build long-term customer relationships through a comprehensive set of tools. It is ideal for those who require a blend of email marketing, SMS, and push notifications to create a cohesive marketing strategy.

Powerful Contact Form Builder

• Rating: 4.8
• Total reviews: 1205 

Powerful Contact Form Builder is a user-friendly app designed for Shopify store owners who wish to create professional-looking contact forms without any technical expertise. Its integration with various third-party applications like Mailchimp, Klaviyo, Omnisend, Sendinblue, and Google Calendar enhances its utility.

What makes Powerful Contact Form Builder set apart 

• Customization and Integration: The app excels in its high level of customization and integration capabilities, allowing forms to function as more than just contact platforms.
• Ease of Use: Designed for ease, it enables merchants to build contact forms with advanced features like captcha and conditional logic without coding.
• Versatility: From feedback forms to wholesale order forms, the app covers a wide range of business needs.
• File Upload Capabilities: It stands out with its ability to let customers upload files or images, enhancing the data collection process.

Pros & Cons

Pros

• High level of customization and functionality.
• Integration with multiple services for seamless data sharing and workflows.
• Excellent customer support, known for quick and professional responses.
• Free version offering substantial functionality.
• User-friendly interface, making it easy to create and manage forms.

Cons

• Issues when switching themes.
• Limitations in graphic design and layout in the forms.

Pricing

• 7-Day Free Trial
• Free Plan: Basic features, 1 form, 12 fields, 40 submissions per month.
• Premium Plan ($9.99/month): Enhanced features, unlimited forms, 1,000 submissions per month.
• Pro Plan ($19.90/month): Advanced features, 10,000 submissions per month, additional integrations.

Who Is Best For

Powerful Contact Form Builder is ideal for Shopify merchants who need a versatile and easy-to-use form builder that offers a range of functionalities from basic contact forms to complex forms with conditional logic and file uploads. It’s suitable for businesses of all sizes, particularly those looking to integrate their forms with other e-commerce and marketing platforms.

Improved Contact Form

• Rating: 4.5
• Total reviews: 234 

Improved Contact Form, developed by Awio, offers a simple yet efficient way to add a “Contact Us” button and page to your Shopify store. It enables visitors and customers to easily reach out, with messages directly delivered to your email. The app also offers additional widgets like lead capture forms, promotional banners, coupon popups, and social media buttons, enhancing its functionality.

What makes Improved Contact Form set apart 

• Easy Accessibility: Adds a floating “contact us” button on every page, ensuring constant availability for customer inquiries.
• Enhanced Customer Insights: Provides valuable information about visitors, such as how they found your site, their browsing history, and geographic location.
• Backup Storage: Stores messages within Shopify, ensuring no loss of communication even if there are email issues.
• Spam Reduction: Implements measures to reduce spam, ensuring only relevant communications reach you.

Pros & Cons 

Pros

• User-friendly interface and easy installation process.
• Basic insights into visitor behavior, aiding in customer understanding and targeting.
• Direct contact feature from product pages to boost engagement and sales.
• Efficient backup storage of messages.
• Commendable customer support, noted for quick and helpful responses.

Cons

• Technical issues, especially after theme updates.
• Instances of the app not functioning properly, affecting customer communication.

Pricing

• Basic Plan: Free, with 3 published contact forms or widgets and “Powered By” branding.
• Premium Plan: $12/month, offering 10 published widgets, advanced triggers, and removal of all branding.
• Advanced Plan: $29/month, allowing unlimited widget publishing with all Premium features included.

Who Is Best For

Improved Contact Form is ideal for Shopify merchants seeking a straightforward, reliable solution for enhancing customer communication. It’s particularly beneficial for those who value insights into customer behavior and require a hassle-free way to manage customer inquiries.

Zotabox Contact Form Builder

• Rating: 4.7
• Total reviews: 846

Zotabox Contact Form Builder, launched on August 29, 2014, is a versatile tool for creating custom contact forms for Shopify stores. With the ability to integrate with various email marketing platforms like Mailchimp, Constant Contact, and HubSpot, it stands as a comprehensive solution for e-commerce businesses. It offers the flexibility to add multiple fields, embed forms on different pages, and customize with images, radio buttons, dropdown fields, and more.

What makes Zotabox Contact Form Builder set apart 

• Customization: Allows adding and embedding multiple custom forms with unique background images, fields, and more.
• Integration: Compatible with major email marketing services for seamless data collection and marketing efforts.
• Versatility: Supports various form elements like radio buttons, dropdowns, and checkboxes to enhance user experience.
• File Attachment and Auto-Response: Facilitates attaching files to forms and sending automated responses to customers.

Pros & Cons 

Pros

• High level of customization, enhancing the professional look of websites.
• User-friendly interface facilitating easy installation and management.
• Robust features even in the free version, boosting customer inquiries and conversions.
• Notable mobile performance and compatibility with Facebook Messenger.
• Responsive customer service contributes to a smooth user experience.

Cons

• Issues with product functionality and customer support responsiveness.
• Limited features in the free trial compared to paid plans.

Pricing

• Starter Plan: $12.99/month or $109.12/year, including file attachment, auto-responses, and integration with platforms like Mailchimp.
• Express Plan: $29.99/month or $251.92/year, offering up to 5 contact forms per website and enhanced website visit capacity.
• Platinum Plan: $79.99/month or $671.92/year, further expanding on the Express Plan’s features with up to 10 contact forms per website.

Who Is Best For

Zotabox Contact Form Builder is ideal for Shopify merchants who prioritize high customization in their contact forms and seek to integrate these forms with their email marketing platforms. It’s well-suited for businesses of various sizes, especially those looking to enhance their website’s professional appearance while improving customer interaction and data collection.

Pify Form Builder‑Contact Form

• Rating: 4.8
• Total reviews: 454

Pify Form Builder‑Contact Form is a dynamic tool that allows Shopify store owners to build powerful custom forms without coding. Known for its versatility, it offers an array of form types, including Contact Form, Order Form, Account Registration Form, File Upload Form, and many more. Especially, with integrations to platforms like Mailchimp, Google reCaptcha, Klaviyo, and Paypal, Pify Form Builder is a comprehensive solution for enhancing customer interaction and sales.

What makes Pify Form Builder‑Contact Form set apart 

• Customization: Offers a wide range of form templates and styles, allowing for personalized customer interaction.
• Variety of Forms: Supports multiple form types, from Popup Forms and Subscription Forms to Paypal Forms and Feedback Forms.
• Integrations: Seamlessly integrates with key e-commerce and marketing tools.
• Advanced Features: Supports multi-step forms, conditional logic, and custom email templates.

Pros & Cons

Pros

• User-friendly interface with easy setup and extensive customization options.
• Automatic email notifications enhance communication efficiency.
• Integrates seamlessly with Shopify and other key tools, adding to its versatility.
• Cost-effective, offering great value, especially with the cheapest plan.
• Highly responsive and helpful customer service.

Cons

• Some users have experienced issues with image load speeds and server performance.
• The interface can be confusing for some users, particularly when navigating complex features.

Pricing

• Free Plan: Offers unlimited submissions, emails, contacts, popup integrations, ReCaptcha, and more with 2 forms and 8 fields.
• Base Plan: Priced at $5.99/month, providing unlimited forms, fields, submissions, and additional features like custom email/CSS/JS and file uploads.
• Advanced Plan: At $7.99/month, includes all Base features plus Announcement Bar, Wholesale Order Widget, and larger file uploads.
• Gold Plan: $11.99/month, expanding further with Order Form with Paypal and the largest file upload capacity.

Who Is Best For

Pify Form Builder is an ideal choice for Shopify store owners looking for a versatile, easy-to-use form builder with a wide range of features and integrations. It is particularly suitable for businesses that require a variety of form types and styles, and those looking to integrate their forms with other e-commerce and marketing platforms.

Formful – Contact Form Builder

• Rating: 4.8
• Total reviews: 39

Formful – Contact Form Builder is a sophisticated tool designed specifically for Shopify stores. It features a drag-and-drop form builder that supports multiple languages and connects seamlessly with Shopify and third-party applications. This app allows the creation of a variety of forms, such as warranty claims, product registration, and extended contact forms, with ease and efficiency.

What makes Formful – Contact Form Builder set apart 

• Multilanguage Support: Translates forms and emails to all languages supported by your shop.
• Drag & Drop Builder: Enables easy creation of custom forms without coding.
• Shopify Integration: Automates form connections with Shopify customers and third-party apps.
• Upload Field: Allows adding file upload fields to forms for images or documents.

Pros & Cons

Pros

• User-friendly interface with an easy drag-and-drop builder.
• Forms match Shopify theme styling, ensuring a consistent look.
• Automations, such as tagging customers upon form submission, enhance functionality.
• Responsive and helpful customer service.
• Offers an AI tool to generate form fields, simplifying the form creation process.

Cons

• The app could benefit from more design options for further customization.

Pricing

• Free Plan: Offers basic functionality with 20 submissions/month and 200 MB total storage.
• Starter Plan: $4.99/month, including 200 submissions/month, 400 MB storage, and submission export options.
• Pro Plan: $8.99/month, featuring unlimited submissions, 1 GB storage, extensive analytics, and Google Drive/Sheets integration.

Who Is Best For

Formful is ideal for Shopify merchants who need a versatile, easy-to-use form builder that integrates seamlessly with their store. It is particularly suitable for businesses looking for multilingual support and those who want to streamline their e-commerce workflow with custom forms and automations.

Contact Form Master

• Rating: 4.9 
• Total reviews: 28

Contact Form Master is a user-friendly and feature-rich contact form app for Shopify stores. Designed with customer experience in mind, this app enables easy creation and management of multiple contact forms, enhancing customer interaction and sales. Its simplicity and predefined structure cater to non-tech-savvy users, making form creation and management a breeze.

What makes Contact Form Master set apart 

• Ease of Use: Simultaneous preview while creating forms and absolutely no coding needed for setup.
• Customization: Allows adding multiple forms on different pages with options to customize font, color, and style to match the store.
• File Upload Option: Includes the ability to attach files, providing more comprehensive customer interaction.
• One-Click Installation: Simplifies the installation process, making it accessible to all users.

Pros & Cons 

Pros

• Simple and intuitive user interface, ideal for those without technical expertise.
• Responsive and helpful customer service, offering prompt support and guidance.
• Free plan available, making it accessible for businesses of all sizes.
• The ability to embed multiple forms anywhere on the site, enhances flexibility.
• Customization options to align the forms with the store’s design and branding.

Cons

• Minor technical issues that required developer intervention.

Pricing

• Starter Plan: Free, includes multiple form embedding, 40 submissions per month, and basic customization features.
• Basic Plan: $3.99/month, offering unlimited form submissions, file upload, form submission viewing, and additional customization options.

All charges are billed in USD, with recurring and usage-based charges billed every 30 days.

Who Is Best For

Contact Form Master is best suited for Shopify store owners who need a straightforward, easy-to-use contact form solution. It is particularly ideal for small to medium-sized businesses looking for a cost-effective way to enhance customer interaction without technical expertise.

AAA Form Builder: Custom Forms

• Rating: 4.5
• Total reviews: 105 

The AAA Form Builder: Custom Forms app, developed by AAAeCommerce Inc, is a versatile tool designed for creating custom forms on Shopify stores. It enables the creation of various forms including registration, donation, and email automation forms.

What makes AAA Form Builder: Custom Forms set apart 

• Customizability: Offers drag & drop form builder with creative templates, requiring no coding skills.
• Conditional Logic: Enhances forms with the ability to show/hide fields or send emails based on submissions.
• Online Payments: Integrates with PayPal & Stripe for collecting payments online.
• Third-Party Integrations: Seamlessly works with AiTrillion, Klaviyo, MailChimp, and more.

Pros & Cons

Pros

• Highly customizable and user-friendly form-building tools.
• Effective in managing customer registrations, wholesale accounts, and inquiries.
• Offers conditional logic and customizable fields for versatile form creation.
• Excellent customer support noted for quick and efficient problem resolution.
• Multi-store functionality and seamless Shopify integration.

Cons

• Issues with form uploads and difficulties in getting timely support.
• Lack of ability to duplicate forms and challenges in adding photos.

Pricing

• Starter Plan: $9/month, includes file upload, custom registration form creation, donation forms, and more.

Recurring and usage-based charges are billed in USD every 30 days.

Who Is Best For

AAA Form Builder is ideal for Shopify store owners who require custom form solutions with a range of functionalities, from data collection to payment processing. It’s particularly suited for businesses that need to manage customer registrations, collect donations, or integrate forms with their email marketing strategies.

qikify Contact Form Builder

• Rating: 4.9
• Total reviews: 521

qikify Contact Form Builder is a tailored solution for Shopify stores to create and customize online forms easily without any coding requirement. This app is built to gather precise information through various field types and impress users with professionally designed templates. It allows form triggering anywhere on the site, including theme buttons, making it a versatile tool for customer interaction.

What makes qikify Contact Form Builder set apart 

• Tailored Form Creation: Offers the ability to create diverse forms, such as Contact, Wholesale, Registration, and more.
• Versatility in Form Elements: Supports file upload, image choice, and other essential form elements.
• Advanced Features: Includes reCaptcha, conditional logic, form schedule, and more to enhance form functionality.
• Efficient Submission Tracking: Tracks form submissions in-app or via email for better management.

Pros & Cons

Pros

• User-friendly interface, efficient performance, and robust security features.
• Variety of tools for form creation, including a sticky call-to-action button.
• Customizable and suitable for beginners and small businesses.
• Free version available with ample features, and affordable paid versions for extensive needs.
• Responsive support team and seamless integration with site themes.

Cons

• Limitations with the file upload size, which is more of a Shopify limitation.
• Occasional difficulties in reaching customer service and some minor technical issues.

Pricing

• Free Forever Plan: Includes 1 form, 10 fields/form, popup, bubble, or embed form, and conditional logic.
• Basic Plan: $5.99/month, offering 3 forms, unlimited form fields, and file upload up to 2MB.
• Premium Plan: $7.99/month, featuring unlimited forms, file upload up to 20MB, and multiple recipient mails.

Who Is Best For

The qikify Contact Form Builder is best suited for Shopify store owners who need a straightforward, no-coding solution to create custom forms. It’s ideal for businesses of all sizes, especially those looking to enhance customer interaction with professional-looking forms that are easy to manage.

Combidesk for Email Marketing

• Rating: 4.5
• Total reviews: 58

Combidesk for Email Marketing can synchronize customer data with the Constant Contact list. This tool captures basic information like name and email and also includes address data and customer details such as order history and total amount spent. Especially, the tool can update the Constant Contact list every 15 minutes, ensuring data is always current.

What makes Combidesk for Email Marketing set apart 

• Synchronization: Seamlessly syncs customer data to the Constant Contact list for effective email marketing.
• Data Richness: Stores comprehensive customer information, enhancing segmentation options.
• Versatility: Suitable for various purposes like email newsletters, pop-up forms, and email automation.
• User-Friendly: Easy setup and integration with Shopify, suitable for users without technical expertise.

Pros & Cons

Pros

• Simple and easy-to-use setup.
• Enhances email marketing campaigns with detailed customer data.
• Responsive customer support and seamless integration with Shopify.
• Efficient performance in managing email lists and customer segments.
• Affordable pricing structure.

Cons

• Difficulties in reaching customer support.
• Limitations in the free trial and issues with leaving the trial period.

Pricing

• Standard Plan: Priced at $8/month with a 30-day free trial available. 

All charges are billed in USD with recurring and usage-based charges billed every 30 days.

Who Is Best For

Combidesk for Email Marketing is ideal for Shopify store owners who use Constant Contact for their email marketing needs. It is particularly useful for businesses looking to deepen their customer relationships through targeted email campaigns based on rich customer data.

In Conclusion

Choosing the right contact form app for your Shopify store is crucial in enhancing customer communication and engagement. Each app offers unique features, from simple contact forms to complex solutions with email marketing integration.