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Shopify vs Jimdo: Which E-commerce Platform Triumphs?

May 27, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

In this article, we compare the features and functionalities of Shopify and Jimdo to assist you in making an informed decision when selecting the ideal platform for your online store.

Key Takeaways

  • Shopify and Jimdo are e-commerce platforms enabling business owners to create and manage online stores.
  • Shopify offers a full-featured e-commerce platform with extensive product management, inventory control, and social media integration functionalities.
  • Jimdo focuses on providing an easy-to-use website builder with personalized customization options.

Shopify vs. Jimdo: Quick Comparison

Shopify offers various features and tools to help you sell products online, in person, and on social media. You can also manage your inventory, handle product variations, import/export files, support multiple languages, and optimize your products for SEO.

On the other hand, Jimdo simplifies creating a fully personalized and customized website. It uses an AI-powered virtual assistant to guide you through website creation. It also offers tips and suggestions in as little as three minutes, making it an ideal choice for beginners or those with limited technical knowledge.

Shopify and Jimdo: Pros and Cons

ShopifyJimdo
ProsFull-featured e-commerce platform

User-friendly interface

Multiple website-building tools or templates

Comprehensive and advanced marketing and sales tools

Intelligent inventory management to support orders

Marketing & sales tools support 

Multiple social platforms 

24/7 customer support

Wide range of third-party integrations
Easy-to-use website-building tools

Reasonable pricing plans

Customer support 

Multiple languages support
ConsSteep learning curve for some users

Additional fees like using a custom domain name or payment options 
Limited e-commerce features compared to Shopify

Limited marketing & sales tools 

Limited third-party integrations 

No live chat and phone support

Shopify vs. Jimdo: Comparison Table 

ShopifyJimdo
Shopify pricing plan varies from $5 – $2,000Pricing$9.50 – $21.50 per month
YesEase of UseYes
Facebook, Instagram, TikTok, YouTube, and more.Social Platformonly Instagram and Facebook
YesOrder ManagementNo
Support
Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)
Chat

Training
Video
Supporting and TrainingSupport
Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Training
Live Online

Webinars

Documentation

Videos

Shopify vs Jimdo: A Detailed Comparison

Pricing

Pricing is crucial when comparing Shopify and Lightspeed, as they offer different pricing models that can significantly influence your decision.

ShopifyJimdo
Pricing Model: Subscription

Starting from: $5 – $2,000

Free Trial: 3 days

Promotional offer: Shopify Deals
Pricing Model: Open source, Subscription

Starting from: $4.0 – $14.00

Free Trial: Yes

Promotional offer: Jimdo Deals

Shopify

Shopify offers 5 monthly pricing plans to suit different business needs. The plans start from $5 to $2,000 per month. Each plan offers different features and functionalities, allowing Shopify businesses to choose the one that best aligns with their requirements.

Jimdo

Jimdo offers pricing plans specific to websites and online stores plans: 

The plans for online stores, starting at $15 per month, include advanced e-commerce features like inventory management, order processing, and various payment gateway integrations. 

The Website plan focuses on creating a professional online presence without needing advanced e-commerce functionalities. Jimdo does not offer a free trial.

The Verdict

Shopify wins this round due to its cost-effective pricing plans tailored to varying business requirements. There is also a Shopify free trial period, enabling merchants to explore Shopify’s capabilities in detail, helping them make an informed decision before making a financial commitment.  

Ease Of Use

Regarding ease of use, both Shopify and Jimdo offer user-friendly interfaces and intuitive website-building experiences.

Shopify

Shopify boasts a user-friendly interface and a streamlined website design process. With its drag-and-drop editor and a wide selection of pre-built templates, Shopify makes it easy for its merchants to create visually appealing websites. 

The platform also offers the ability to manage products, shipping, customers, and payments directly from a centralized dashboard.

Jimdo

Like Shopify, Jimdo offers an intuitive, user-friendly experience with its drag-and-drop website builder, making design and customization a breeze. Users can easily add, edit, and manage products using simple tools. However, compared to Shopify, Jimdo offers fewer advanced product management features and options.

The verdict

In terms of ease of use, Shopify takes the lead. Its user-friendly interface, vast template library, and comprehensive e-commerce functionalities make it the preferred choice for merchants seeking a straightforward, customizable website-building experience.

Social Platforms 

There is a notable difference in social platforms between Jimdo and Shopify.

Shopify

Shopify offers a broader range of sales channels, including Facebook, Instagram, TikTok, and YouTube. Business owners can leverage effective selling and marketing tools to scale their operations across various social media platforms.

Additionally, Shopify goes beyond social media integration by linking to popular online marketplaces like Google and Walmart. This expanded reach enables businesses to tap into a more extensive customer base and maximize their sales potential.

Jimdo

One potential area for improvement of Jimdo is its limited focus on integration, primarily supporting only Instagram and Facebook. It restricts users’ options for connecting and promoting their online stores on various platforms. This can be a disadvantage compared to Shopify.

The verdict 

Shopify is the winner in terms of social platform integration, with its extensive support for multiple sales channels, including popular social media platforms and online marketplaces.

As a testament to its effectiveness, one Shopify user stated, “Shopify has revolutionized our e-commerce store. All our sales channels are integrated in one place, so we can seamlessly sell in all the places our customers are.”

Order Management:

Shopify and Jimdo diverge significantly in their approaches to order management.

Shopify

Shopify simplifies order management through its centralized dashboard, allowing users to view and process orders. 

With features like order tracking, customer notifications, order fulfillment, and integration with various payment gateways, Shopify equips merchants with powerful tools to streamline their order management processes. These features benefit owners by improving efficiency, customer communication, and seamless payment processing.

Jimdo

Jimdo offers basic order management capabilities, allowing business owners to track and process orders. However, unlike Shopify, Jimdo may have fewer advanced features, such as integrated shipping carrier options and comprehensive order fulfillment tools. This could limit the flexibility and efficiency of large businesses.

The verdict

When it comes to order management, Shopify is ahead. Its strong capabilities and connections with various systems streamline order handling, boost customer contentment, and improve the entire sales procedure.

Supporting and Training 

Regarding user support and training, Shopify and Jimdo provide merchants with different customer options and resources.

Shopify

Shopify provides a comprehensive range of user support features, including tools, online courses, blogs, videos, webinars, and more. 

With 24/7 support, users can receive assistance via chat, phone, or email whenever needed. This extensive support system ensures that users can access the necessary resources and guidance to navigate the platform effectively and address any issues that may arise.

Jimdo

Unlike Shopify, Jimdo provides customer support via email. While users can reach out for assistance, support may be unavailable 24/7. It needs comprehensive training options such as in-person sessions, live online training, webinars, and detailed documentation. This could hinder learning and self-improvement.

The Verdict

Shopify supports and trains users with its diverse resources and 24/7 support. The availability of various support channels and extensive training materials contributes to a better user experience.

Shopify vs Jimdo: Who is Best for 

Shopify is best for

Small businesses seeking a comprehensive website builder that caters to various industries and needs.

  • Shopify offers comprehensive e-commerce features that allow businesses to digitize their operations effectively.
  • It seamlessly integrates with existing systems, ensuring a smooth transition from physical stores to online platforms.
  • Shopify’s wide range of integrations enables businesses to optimize their operations and maximize efficiency.
  • Owners can reach a larger audience and tap into the potential of online markets, enabling them to operate 24/7 and increase their revenue.
  • The platform’s scalability and flexibility cater to businesses of any age, industry, or location, providing them with the tools to adapt and grow in the digital business landscape.

Jimdo is best for

Small to medium business owners who prefer a user-friendly website builder and are seeking a more straightforward approach to establishing their online presence

  • Jimdo offers an intuitive interface and a simplified design process, making it accessible for owners with varying technical expertise.
  • Business owners can quickly create customized websites without extensive coding or design knowledge.
  • Jimdo’s basic e-commerce capabilities allow owners to start selling products online quickly.
  • While Jimdo may have fewer advanced features than Shopify, it is a cost-effective solution for businesses looking for a straightforward online presence.
  • Jimdo’s user-friendly approach empowers owners to focus on their core business operations while benefiting from an online platform.

Jimdo vs Shopify: FAQs

Jimdo and Shopify are both e-commerce platforms but differ in features and capabilities.
  • Shopify offers advanced e-commerce functionalities, including extensive product management, order processing, and inventory management features.
  • Jimdo, while offering basic e-commerce capabilities, may have fewer advanced features than Shopify.
Shopify and Jimdo offer user-friendly interfaces and drag-and-drop website builders, making them accessible to beginners. However, Shopify provides more comprehensive support and extensive training resources, which can benefit users in the e-commerce world.
Shopify is known for its extensive e-commerce features, providing advanced functionalities for product management, order processing, inventory management, and integrations with third-party apps. Jimdo offers basic e-commerce capabilities, and has fewer advanced features compared to Shopify.
Both Jimdo and Shopify provide user-friendly interfaces and intuitive website builders. However, Shopify offers more extensive support resources, including tools, online courses, blogs, videos, webinars, and 24/7 customer support. This makes Shopify a preferred choice for users seeking a platform that offers comprehensive assistance and ease of use.

In Conclusion

Shopify is the top choice for businesses seeking advanced e-commerce features, comprehensive support resources, and flexible pricing options. On the other hand, Jimdo is a suitable option for those who prioritize a user-friendly website builder with basic e-commerce capabilities.

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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.