Spocket vs Zendrop: The Best Dropshipping Tool In 2024?

Picking the right dropshipping platform can feel like choosing a trusty sidekick for your e-commerce adventure.  Today, we’re putting two popular contenders, Spocket vs Zendrop, under the microscope. 

Both have their own superpowers, but which one will truly elevate your dropshipping game in 2024? Let’s break it down and discover which platform will be your ultimate partner to support your dropshipping business.

Pros & Cons

Zendrop 

Pros:

• Expedited shipping and private labeling options
• Automated fulfillment and world-class support
• Custom packaging and personalized thank you cards
• Accurate dashboard for sales performance tracking
• User-friendly interface suitable for beginners

Cons:

• May have higher fees compared to some competitors
• Product quality and order fulfillment issues reported by some users 
• Customer support responsiveness could be improved

Spocket

Pros:

• Extensive product catalog with EU, US, and global products
• Integrations with popular eCommerce platforms like Shopify and WooCommerce
• Personalized invoices for authenticity
• Sample ordering option for product testing
• Active community for product updates and support

Cons:

• Limited product categories compared to some competitors
• May require additional research for product sourcing
• Customization options may be limited for advanced users

Zendrop vs Spocket: A Detailed Comparison

Let’s break down the key comparison of Spocket vs Zendrop to find out which is the winner in each factor, and later on declare the final champion.

Dropshipping Products

Zendrop

Zendrop provides an extensive selection of products sourced from a global network of suppliers. Zendrop’s product marketplace, while organized into categories like art, beauty, and home goods, may feel limited compared to Spocket’s wider variety. 

However, Zendrop focuses on providing access to unique products from 19 vetted suppliers, potentially offering a more curated and high-quality selection. For instance, a seller looking for minimalist home decor might find a unique ceramic vase on Zendrop that isn’t available on other platforms.

Especially, Zendrop places a significant emphasis on quality control, ensuring that products meet certain standards before being made available to dropshippers. This approach aims to balance variety with reliability.

Spocket

Spocket offers a variety of product categories, such as cosmetics, home décor, fashion, and more. Spocket’s product marketplace stands out with its extensive filter options, allowing sellers to narrow down their search based on shipping origin, destination, times, and prices. This granular control helps dropshippers find the perfect products for their target audience.

For example, a seller targeting eco-conscious consumers can easily filter for sustainable products with fast shipping times. Spocket’s marketplace also features a “Bestsellers” category, showcasing top-performing products to inspire sellers.

The primary goal of Spocket is to select premium goods from vendors in the US, EU, and other international locations. This focus on quality guarantees that retailers can provide their clients with dependable and high-quality goods. 

The verdict

Spocket edges out Zendrop in the dropshipping product category due to its broader range of product categories, extensive filter options, and “Bestsellers” section. This allows sellers to easily find trending and niche products that cater to various customer preferences, unlike Zendrop, which has a more limited selection and might require additional research for product sourcing.

Bulk actions

Zendrop

Zendrop offers bulk fulfillment capabilities, allowing sellers to fulfill multiple orders simultaneously from their dashboard and streamlining the order processing workflow. For instance, a clothing store owner experiencing a surge in orders during a holiday sale can efficiently fulfill dozens of orders at once, saving time and ensuring timely delivery. 

Here are the bulk action functions that Zendrop empowers users:

• Bulk inventory orders: Order large quantities for faster shipping to US customers (Enterprise plan only).
• Bulk fulfillment: Fulfill multiple orders simultaneously from the dashboard.
• Auto fulfillment: Automatically fulfill orders as they come in (paid plans).

Spocket

Spocket’s bulk actions focus on order management and product updates. For example, a store owner looking to expand their phone accessory collection can quickly import a wide range of products from AliExpress using Spocket’s bulk import feature.

Here are the bulk action functions that Spocket empowers users:

• Bulk checkout orders: Pay for multiple unpaid orders at once (Unicorn plan only).
• Bulk edit retail prices: Adjust prices for multiple products simultaneously.
• Bulk import from AliExpress: Import hundreds of products with one click using AliScraper.
• Bulk product publishing: Publish multiple items to your store at once.
• Bulk import tracking numbers: Upload tracking numbers for multiple orders via CSV.

The verdict

Spocket is the clear winner in terms of bulk actions, as it allows sellers to efficiently add multiple products to their import list and push them to their store in one go. This saves time and streamlines the product importation process compared to Zendrop, which requires individual product reviews and publishing, making it less efficient for large-scale product imports.

Integrations

Zendrop

Zendrop integrates seamlessly with popular e-commerce platforms like Shopify and WooCommerce, allowing for automated order fulfillment and real-time inventory syncing. 

For example, a Shopify store owner can easily connect their store to Zendrop, import products, and manage orders directly from their Shopify dashboard. This integration simplifies the dropshipping process, saving merchants time and effort.

Spocket

Spocket also offers seamless integration with Shopify and WooCommerce, but it goes a step further by providing additional integrations with other platforms like Square, Alibaba, Ecwid, etc., or popular tools like Facebook Pixel and Google Analytics. This allows sellers to track their marketing campaigns and website traffic, gaining valuable insights into customer behavior. 

For instance, a Spocket user can use Facebook Pixel to track conversions and optimize their ad targeting, leading to more effective marketing strategies.

💡Tips:

How to Integrate Spocket with WooCommerce

How to Use Spocket With Shopify

The verdict

Spocket takes the lead in the integration category due to its wider range of integrations beyond just e-commerce platforms. While both platforms seamlessly integrate with Shopify and WooCommerce, Spocket’s additional integrations with marketing and analytics tools like Facebook Pixel and Google Analytics provide sellers with a more comprehensive toolkit to grow their businesses.

Product Importation

Zendrop

Zendrop’s product importation process is straightforward for those who are already familiar with Shopify, WooCommerce, or CommerceHQ. Once connected to your store, you can easily browse Zendrop’s catalog, make changes to product details like names and descriptions, and import them individually. 

For instance, a Shopify user can seamlessly import a trendy phone case from Zendrop into their store, adjusting the product description to better suit their brand voice. However, the lack of bulk importing might be a drawback for those looking to add a large number of products quickly.

How to import products from AliExpress to Zendrop:

Spocket

Spocket simplifies product importation with its “add to import list” function, allowing you to collect desired items before pushing them to your store in bulk. This is a significant time-saver for online merchants who want to add multiple products at once. 

For example, a clothing retailer using Spocket can easily add a whole new collection of summer dresses to their store with just a few clicks, enhancing their product offerings efficiently. However, Spocket requires users to choose a paid plan before they can import products, which might be a hurdle for those who prefer to test the platform first.

How to import products on Spocket:

The verdict

Spocket is the winner due to its streamlined bulk import feature, allowing sellers to quickly add multiple products to their store with minimal effort. While Zendrop offers a straightforward import process for individual products, it lacks the bulk import functionality that makes Spocket a more efficient choice for sellers who want to expand their product offerings rapidly.

Retail Suppliers

Zendrop

Zendrop has a global network of suppliers, providing access to a broader range of products. This global reach can be advantageous for dropshippers looking to offer a wide variety of products and cater to international customers. 

Zendrop also vets its suppliers to maintain quality standards, but the variability can be higher compared to Spocket’s more regional focus.

Spocket

Because the majority of Spocket’s suppliers are located in the US and the EU, their products often arrive sooner and with better quality. Reliability is ensured by screening Spocket providers, helping to uphold a uniform standard of quality throughout the platform. 

This network is especially beneficial for retailers looking to sell to consumers in Europe and North America.

The verdict

Spocket is the clear winner in terms of retail suppliers due to its focus on high-quality products from vetted suppliers in the US and EU, ensuring faster shipping times and better customer service. Zendrop, while offering a broader range of products, primarily sources from China, which can lead to longer shipping times and potential quality control issues.

Automated AliExpress Orders

Zendrop

Zendrop excels in automating AliExpress orders, providing a seamless connection to AliExpress suppliers. This feature allows dropshippers to automate the entire process from order placement to tracking, reducing the manual work involved. 

Zendrop’s automation tools ensure that orders are processed quickly and efficiently, enhancing the customer experience. Zendrop also offers special services like private labeling and personalized thank-you cards in orders. 

Spocket

Spocket does not primarily focus on AliExpress products, as its supplier network is mainly based in the US and Europe. Therefore, it lacks direct integration for automated AliExpress orders. Instead, Spocket aims to provide a curated list of high-quality products from its selected suppliers, offering a different value proposition.

The verdict

Zendrop is the winner since it is not just helping you save time; Zendrop will help you manage orders. From the moment a customer places an order to the time it’s delivered, everything is handled by Zendrop.

Additional Marketplaces for Selling

Zendrop

Zendrop does not offer direct integrations with additional marketplaces, but users can utilize third-party apps like Amazon by Codisto to connect with Amazon, eBay, Google Shopping, and Walmart. This allows for expanded reach but may require additional setup and management compared to native integrations.

Spocket

Besides the main integrated platforms above, Spocket also allows the integration with other marketplace. Currently, it offers native integrations with Amazon and eBay, streamlining the process for sellers on these platforms. Additionally, Spocket supports social commerce through integrations with Facebook Shops and Google Shopping, enabling broader audience reach and diversified sales channels.

The verdict

Spocket is the winner in terms of additional marketplaces for selling due to its native integrations with major platforms like Amazon and eBay, as well as its support for social commerce through Facebook Shops and Google Shopping. This allows for greater flexibility and reach compared to Zendrop, which currently relies on third-party apps for marketplace integrations.

Supplier Price and Stock Updates

Zendrop

Zendrop’s notification system for price changes is helpful, but the lack of automatic stock updates can be a major headache for store owners. I’ve personally dealt with overselling issues due to this, leading to customer complaints and refunds.

Spocket

Spocket, on the other hand, provides real-time inventory updates and a clear guide on adjusting prices accordingly. This level of automation saves me a lot of time and hassle, ensuring I always have accurate stock information and can quickly adapt to any price fluctuations.

The verdict

Spocket is the winner in the comparison of supplier price and stock updates due to its real-time inventory syncing and automated price change notifications. This proactive approach ensures that retailers are always aware of the latest changes. It ultimately minimizes the risk of overselling or losing profit due to unexpected price hikes.

Supplier Vetting Process

Zendrop

Zendrop claims to vet suppliers based on product quality, shipping times, and overall performance, but I’ve found their selection to be a bit hit-or-miss. While some suppliers have been excellent, others have fallen short in terms of product quality and communication, leading to frustrating experiences for me as a retailer.

Spocket

Spocket’s supplier vetting process is more rigorous, with a focus on handpicked suppliers from the US and EU. They have strict criteria for product quality, shipping times, and customer service, which I’ve personally found to be more reliable. Spocket’s transparency about their vetting process also gives me confidence in the suppliers I choose to work with.

The verdict

Spocket is the winner in terms of the supplier vetting process. They have a more stringent selection process that focuses on quality, reliability, and fast shipping, ensuring a better experience for both merchants and their customers. While Zendrop claims to vet their suppliers, the lack of transparency and mixed user experiences suggest a less consistent approach to quality control.

Return and Refund policy

Zendrop

Zendrop’s return and refund policy can be frustrating, as they don’t require customers to return items, making it difficult for sellers to recoup losses on faulty products. While they do offer refunds for damaged or defective items, the process can be cumbersome and time-consuming, requiring extensive evidence and communication with Zendrop support.

Spocket

Spocket’s return and refund policy is more seller-friendly, requiring photo evidence for damaged items within 15 days of delivery. They also provide clear guidelines on supplier responsibilities for returns and refunds, making the process more transparent and efficient for both sellers and customers. This has been a huge relief for me, as it streamlines the process and protects my profits.

The verdict

Spocket is the winner in terms of return and refund policy due to its clearer guidelines and more seller-friendly approach. While Zendrop’s policy can be confusing and difficult to navigate, Spocket provides a straightforward process with specific timeframes and photo evidence requirements, making it easier for both sellers and customers to resolve issues.

Customer Support

Zendrop

Zendrop provides 24/7 customer support, ensuring that help is available whenever needed. This round-the-clock support is beneficial for dropshippers operating in different time zones. 

Zendrop also offers a variety of support resources, including guides and tutorials, to help users make the most of the platform.

Spocket

Spocket offers robust customer support through live chat and email. Their world-class support team is known for being responsive and helpful, assisting users with any issues they encounter. 

Spocket also provides a comprehensive help center with tutorials, FAQs, and other resources to help users navigate the platform.

The verdict

Spocket edges out Zendrop in customer support due to its highly responsive team and multiple communication channels, including live chat and email. This ensures prompt assistance for any issues that may arise, unlike Zendrop, where some users have reported slower response times and limited communication options.

Pricing

Zendrop

Three pricing plans are available to you with Zendrop:

• Free: Free forever
• Pro: $49/month or $399 per year.
• Plus: $79/month or $549 per year.

Zendrop does not charge transaction fees, but higher product costs and shipping fees might eat into your profit margins.

Spocket

Spocket gives you a choice of 4 price plans:

• Starter: $39.99/month
• Pro: $59.99/month or $24/month paid annually.
• Empire: $99.99/month or $57/month paid annually.
• Unicorn: $299.99/month or $79/month paid annually.

While Spocket doesn’t have transaction fees, be aware of potential costs for sample orders and additional features like branded invoicing.

The verdict

Zendrop wins in terms of pricing due to its free plan that allows processing of up to 50 orders per month, while Spocket’s cheapest paid plan starts at $39 per month. This makes Zendrop a more attractive option for beginners and those with limited budgets who want to test the waters of dropshipping.

User Reviews & Testimonials

To provide you more evidence of what other users think about each platform, we have collected and presented the latest review collection for both Zendrop and Spocket below. Continue reading to see which platform is more favored by online merchants.

Zendrop

Reviews:

• Trustpilot: 4.7⭐from 5347 reviews
• Shopify App Store: 4.8⭐ from 9303 reviews
• G2: 3.7⭐ from 7 reviews

Examples:

• “I ran into an issue while running my final test purchase. I hopped on with support and was paired with Molly. Thank goodness! Molly understood my issue, got me connected with the right people and boom, I was up and running in a matter of minutes. I ran my final test successfully and now I’m selling products. Thanks for the expedient work Molly! I’m very grateful and loving having Zendrop as a part of my business.” – Dan from Trustpilot
• “I recently started using Zendrop for my e-commerce business, and I couldn’t be happier with the experience. Their platform is incredibly user-friendly and has streamlined my entire dropshipping process. The product selection is vast and diverse, making it easy to find high-quality items that fit my niche…” – Zoleva. from Shopify App Store
• “Very good customer attention, it is especially fast on answering your queries and, even when they do not know something, they are honest enough to tell you straight on your face. Thanks Joshua for aiding me at Zendrop, it is certain I’ll be coming back to you for more help in the future.” – Kiraras Store from Shopify App Store

Spocket

Reviews:

• Trustpilot: 4.6⭐ from 4753 reviews
• G2: 4.4⭐ from 67 reviews
• Shopify App Store: 4.7⭐ from 5570 reviews

Examples:

• “Hey haven’t explored as much as I’d like but so far so good offers are amazing and it has everything you need to start up right away, would recommend to anyone” – jenine van der westhuizen from Trustpilot
• “Spocket has lots of products in almost every category. The good thing is that their products are from suppliers with the fastest shipping. The shipping is shown against the products as you browse through them.” – Kennedy K. from G2
• “It was a wide variety of products and with the right marketing and patience it will definitely pay off ! I like it because it helps me keep my website stocked when I’m out of my own inventory.” – LoveLiveGrow,LLC from Shopify App Store

The verdict

Spocket takes the lead in reviews and testimonials, consistently receiving higher ratings and more positive feedback across multiple platforms.

So, which is the final winner?

Based on the Zendrop vs Spocket comparison, we declare that Spocket is the BETTER choice than Zendrop for dropshipping due to several key advantages:

1. Curated Product Selection and Efficient Filtering: 

Spocket’s marketplace boasts a wider range of product categories and offers extensive filtering options, including shipping origin, times, and prices. This makes it easier for sellers to find the perfect products for their target audience, unlike Zendrop, which has a more limited selection and might require additional research for product sourcing. 

Additionally, Spocket’s “Bestsellers” category showcases top-performing products, providing inspiration and valuable insights for sellers.

2. Superior Integrations and Analytics: 

Spocket’s integration capabilities go beyond simply connecting with e-commerce platforms like Shopify and WooCommerce. It seamlessly integrates with popular marketing and analytics tools like Facebook Pixel and Google Analytics, empowering sellers to gain valuable insights into customer behavior and campaign performance. 

This data-driven approach allows for better decision-making and optimization, giving Spocket a clear edge over Zendrop, which primarily focuses on e-commerce platform integration.

3. Strong Community and Responsive Support: 

Spocket fosters a thriving community of dropshippers, offering a valuable platform for knowledge sharing, support, and staying up-to-date with product trends. 

This active community, coupled with Spocket’s responsive customer support through various channels, provides a significant advantage over Zendrop, where users have reported slower response times and limited communication options.

Who should use what?

Although we declare that Spocket is the better choice overall, it does not mean that Spocket is the ideal choice for all audiences or market segments. Let us walk you through the appropriate audiences for each platform to help you understand which platform to choose for your business, among Zendrop or Sprocket.

Who should use Zendrop

• Beginner dropshippers: Easy-to-use interface and quick setup process.
• Brand builders: Private labeling and custom packaging options.
• Fast-shipping focused sellers: Emphasis on express shipping options.
• High-quality product seekers: Curated selection of trending products.

Who should use Spocket

• Established businesses: Robust features for scaling and managing larger stores.
• Quality-conscious sellers: Vetted suppliers with reliable product quality.
• US/EU market focus: Large selection of US/EU suppliers for faster shipping.
• Print-on-demand sellers: Integration with print-on-demand services.
• Multi-channel sellers: Integration with various e-commerce platforms.

FAQs

In conclusion

From the Spocket vs Zendrop analysis above, the choice of which platform depends on your specific business needs. If you prioritize high-quality products and fast shipping from US and EU suppliers, Spocket is the way to go. On the other hand, if you need a more flexible and globally focused solution, Zendrop might be the better choice.