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Syncee vs Spocket: Choosing the Best Platform for Your Online Store

July 03, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

Choosing the right platform for sourcing products is crucial for any e-commerce business. Syncee and Spocket are popular options that simplify finding and adding products to your online store. While both offer valuable features, they differ in supplier network, product variety, pricing, and additional services.

This comparison will explore each platform’s specifics, highlighting their strengths and weaknesses. Moreover, it will help me determine which best aligns with your business needs and goals.

Syncee vs Spocket: At A Glance

What’s the difference between Syncee and Spocket? Syncee stands out with its extensive inventory sourced from a diverse network of global suppliers, offering a wide variety of products. 

In contrast, Spocket focuses on high-quality products from carefully curated US and EU suppliers. This selective approach ensures reliability and faster shipping times, especially benefiting customers in these regions.

Syncee vs Spocket: Pros and Cons

After conducting an in-depth analysis of both platforms, here’s a comprehensive look at their strengths and weaknesses.

Syncee

Pros

  • Excellent customer support
  • Extensive global supplier network
  • Provides access to high-quality suppliers
  • Strong integrations with various ecommerce platforms
  • Efficient order management and support of multiple stores
  • Simplifies product imports and offers detailed analytics reports
  • Offers a wide range of products and suppliers on its marketplace

Cons

  • The free plan is limited
  • The return policy differs based on your supplier

Spocket

Pros

  • Fast shipping times
  • Automates order fulfillment processes
  • Specializes in private-label beauty products
  • Focuses on US and EU suppliers, ensuring quality and reliability
  • Includes features like branded invoicing and easy sample ordering
  • Offers tools for finding successful products and direct supplier communication

Cons

  • Offers a smaller product selection
  • Limited supplier options outside of the US and EU regions

Syncee vs Spocket: In-Depth Comparison

Syncee vs Spocket, which is better? In this comprehensive comparison, I will explore their features to help you determine the optimal choice for your dropshipping business in 2024.

Ease of use

Syncee

Syncee improves user experience through its intuitive and accessible editor, simplifying the intricacies of product management and customization. 

This feature-rich platform offers advanced filtering capabilities that empower retailers to navigate a diverse inventory, ensuring precise product selection aligned with specific customer preferences and market demands. 

Ease of use - Syncee

The comprehensive search functionality enables seamless exploration of products across various categories and suppliers, enhancing the ability to discover unique offerings that resonate with target audiences.

Spocket

Because I’m familiar with setting up sales apps on the Shopify platform, getting started with Spocket follows a similarly straightforward process. I can easily find the Spocket app in my Shopify control panel, install it in my store, activate it, and complete the registration process.

Spocket boasts an intuitive interface characterized by a clean layout and well-organized functions, making it easy for me as a beginner to navigate and understand everything.

Ease of use - Spocket

The Verdict

In terms of ease of use, Spocket emerges as the winner for its intuitive interface and simple setup process, which is particularly beneficial for beginners looking to streamline their dropshipping operations quickly.

Pricing 

Syncee

Syncee offers a free plan and three paid options ranging from $29 to $299 monthly.  

A free plan is only for browsing the products because I can’t sync products into my online store. If you want to explore the platform, you should have access to a million products with the free plan. 

For those ready to start selling, the Basic plan is available at $29 per month, enabling the addition of up to 25 products.  Stepping up to the Pro plan, priced at $49 per month, it offers the flexibility to add more products and access Syncee’s premium product selection.   

Each paid plan comes with a 14-day free trial, so you can try it before making a paid subscription

Pricing  - Syncee

Spocket

To begin dropshipping with Spocket, you’ll need to choose from their range of pricing plans, which start at $39.99 per month and go up to $299.99 per month for comprehensive features and higher capacities. 

Similar to Syncee, Spocket provides a 14-day free trial for all pricing plans.

Spocket - pricing

The Verdict

Syncee emerges as the winner in pricing due to its lower starting point and flexibility in plan options. This affordability and a robust trial period make Syncee a preferred choice for budget-conscious entrepreneurs looking to optimize their dropshipping operations.

Product Sourcing

Syncee

Syncee offers an extensive range of over eight million unique products across categories such as furniture, electronics, and pet supplies. When I explored the platform, I discovered even more categories like ‘Explore brands near you,’ and ‘New supplier arrivals. There are also niche-specific selections that kept popping up as I scrolled down. 

Product Sourcing - Syncee

Each product displayed basic information; I could easily add them to my catalog. Clicking on a product allowed me to delve deeper into its details on the product page, which helped me make informed decisions about what to include in my inventory.

Product Sourcing - Syncee-1

Spocket

I’ve noticed that Spocket has a smaller product selection than Syncee, making it harder to find specific items. 

In contrast, Syncee’s broader range makes it easier to locate what I need. However, Spocket offers a unique advantage with its “Winning Products” section, highlighting high-potential items likely to resonate with my target audience. 

Additionally, Spocket allows me to order samples directly from suppliers, providing a tangible way to assess products and understand what my customers will receive.

Product Sourcing - Spocket

The Verdict

Syncee is the winner in product sourcing due to its extensive product range, user-friendly interface, and comprehensive features that cater to a wide range of business needs in the e-commerce industry.

Product Suppliers

Syncee

Syncee ensures stringent quality control by thoroughly reviewing all suppliers and requiring them to maintain physical inventory. This process guarantees that products are delivered promptly and in excellent condition. 

Additionally, with a global network of suppliers, Syncee enables retailers to broaden their customer base and expedite delivery times. This global reach allows businesses to meet customer demands worldwide.

Moreover, Syncee offers flexibility in shipping destinations, allowing retailers to easily select preferred shipping locations for each order. This feature enhances operational efficiency and customer satisfaction by providing tailored shipping solutions that meet specific needs and preferences.

Product Suppliers - Syncee

Spocket

Most Spocket products come from suppliers in Europe and the US. This is excellent news if your customers are in the same regions, as delivery times can be as fast as 3-4 days instead of weeks. 

To maintain quality, Spocket carefully screens all suppliers, checking their experience, resources, and sales performance. This way, you can be sure you’re working with the best.

Retailers can also directly communicate with suppliers on Spocket. Direct communication enhances transparency and collaboration between retailers and suppliers, facilitating smoother transactions and ensuring that both parties are aligned on expectations.

Spocket - Product suppliers

The Verdict

As a retailer based in the US, I find Spocket to be the optimal choice. Spocket’s emphasis on European and US suppliers aligns perfectly with my location, ensuring faster shipping times and reliable product quality.

Product Imports

Syncee

Importing products with Syncee is straightforward and user-friendly. Once you find products you like, simply click the “Add to catalog” button and move to your “My catalogs” page. 

Product imports - Syncee

You can also add all products in a catalog to your online store by clicking on “Sync.” This feature simplifies integrating multiple products at once, ensuring efficient management and synchronization between Syncee and your e-commerce platform.

However, it’s worth noting that if you’re using the free plan, you’ll need to upgrade to add these products to your store. 

Spocket

Importing products with Spocket is simple and efficient. Instead of manually adding each item, Spocket’s streamlined import tool lets you upload up to 25 products at once

With just one click on the Import button, all selected items from your import list are added to your store. This includes detailed product descriptions, images, and variants, ensuring a hassle-free process for populating your online store with curated products.

Product imports - Spocket

The Verdict

Syncee and Spocket offer bulk import capabilities, but Syncee is the winner due to its lower cost than Spocket. This makes Syncee a more budget-friendly option for retailers looking to manage and import products to their online stores.

Inventory and Order Management

Syncee

Syncee offers two efficient options for managing inventory and orders. The auto order feature automatically forwards paid orders from my store to suppliers, saving significant time and effort. For suppliers that don’t support auto ordering, I can manually manage orders through their respective websites.

Browsing through Syncee’s Marketplace, I’ve noticed that most suppliers support auto ordering, simplifying the order fulfillment process and ensuring smooth operations for my e-commerce store. Once a customer makes a purchase, I handle payments directly to the supplier through Syncee using PayPal or a credit card. The supplier receives the payment along with the order details directly from me.

Inventory and Order Management - Syncee

Spocket

Spocket uses real-time alerts with color codes (red, orange, black) to indicate inventory levels. Red signifies fewer than ten units; orange suggests 11 to 15 units; black shows more than 50 units, allowing me to monitor inventory status directly from their Spocket dashboard.

For order fulfillment, Spocket automates supplier coordination, order tracking, and shipping processes. When customers enter their contact and address details during checkout, this information is seamlessly transmitted to the respective suppliers, ensuring I have all the necessary details to prepare and label packages accurately.

Additionally, Spocket sends automatic email notifications to confirm that order information has been successfully transferred to the supplier. The platform also provides ongoing package tracking post-delivery, allowing me to monitor the status and location of shipments directly from my Spocket dashboard.

Inventory and Order Management - Spocket

The Verdict

Spocket is the preferred choice for managing inventory and orders effectively in e-commerce operations. Its robust features, including real-time inventory alerts, automated order fulfillment, and comprehensive supplier coordination tools, ensure streamlined operations and enhanced control over the fulfillment process.

Integration and Compatibility

Syncee

Syncee supports a wide range of ecommerce platforms, making it easy for me to start dropshipping regardless of my preferred platform. Whether I use Shopify, Squarespace, WooCommerce, Shopify Plus, BigCommerce, Ecwid by Lightspeed, Jumpseller, or Shoprenter, Syncee ensures seamless integration for my store.

One standout feature is managing multiple stores from a single Syncee account. This is particularly advantageous for agency owners who oversee multiple stores concurrently, such as managing both Shopify and Squarespace stores simultaneously. This capability enhances efficiency and simplifies product management across different ecommerce platforms.

Syncee has been selected by Alibaba.com as a dropshipping technology partner, providing a genuine B2B dropshipping solution for online merchants.

Integration and Compatibility - Syncee

Spocket

Spocket is highly versatile, integrating smoothly with various ecommerce platforms like Shopify, WooCommerce, and BigCommerce. As an official partner of Alibaba, Spocket provides dropshippers with a unique selection of top-performing products, making adding them to online stores easy. 

Additionally, unlike Syncee, Spocket offers a feature for bulk importing from AliExpress collections, allowing users to efficiently add numerous products directly to their stores.

Integration and Compatibility - Spocket

The Verdict

In terms of integration and compatibility, Spocket emerges as the winner due to its broader platform support and the additional feature of bulk importing via AliExpress collections. This feature enhances flexibility and efficiency for users who import products from AliExpress directly into their stores, providing an added advantage over Syncee in this specific capability.

Customer Support and Resources 

Syncee

I found Syncee’s customer support options really impressive. They provide live chat and email support, which is accessible even if you’re on the free plan. 

What I appreciate most is their extensive Syncee Help Center. It’s filled with valuable articles that cover all the different features. The site always updates these articles, showing they’re genuinely committed to supporting their users and keeping them informed.

Customer Support and Resources - Syncee

Spocket

Spocket provides robust customer support options, including premium 24/7 chat support for all users. VIP Chat and Email support are also available, ensuring personalized assistance when needed. 

Additionally, Spocket offers a comprehensive help center, a community forum for discussions and advice, and an Academy for in-depth learning resources. These resources collectively enhance the user experience by providing ample support and guidance across various platform aspects.

Customer Support and Resources - Spocket

The Verdict

In terms of Syncee vs Spocket customer service, Spocket’s broader range of support options, including continuous availability and comprehensive educational resources, positions it as the winner in customer support and resources for dropshipping entrepreneurs.

Who Should Use Syncee vs Spocket?

You should use Syncee if you’re

  • Support for multiple ecommerce platforms
  • Tools for managing multiple stores from a single account
  • A comprehensive help center with regularly updated articles and resources
  • A wide variety of over eight million unique products across various categories

You should use Spocket if you’re:

  • A focus on dropshipping with suppliers based in the US or EU.
  • The ability to order product samples before committing to a supplier.
  • Branded invoicing features to enhance your store’s identity.
  • Opportunities in dropshipping private-labeled beauty products.

In Conclusion

Syncee and Spocket offer robust solutions for dropshipping businesses, and your decision should hinge on which features align best with your business strategy, target market, and operational preferences.

FAQs: Syncee vs Spocket

The best site for dropshipping depends on your specific needs and preferences. Syncee and Spocket are both popular platforms offering different features and supplier networks. Syncee provides a wide range of global suppliers and products, while Spocket focuses on curated US and EU suppliers, emphasizing quality and branded products.

Syncee is a dropshipping platform that connects retailers with suppliers worldwide. It offers various products across various categories and supports integration with multiple ecommerce platforms. Moreover, Syncee simplifies online store product sourcing, importation, and management.

Yes, Syncee offers a free plan that allows users to explore its platform and browse products. However, to add products to your online store or access more advanced features, you'll need to subscribe to one of their paid plans.

Yes, Syncee does not directly integrate with Amazon or Amazon fulfillment services. However, if you have an online store on one of the supported e-commerce platforms, you can use Syncee's services for product sourcing and management.

Using Syncee and Spocket together would involve managing two separate dropshipping accounts. You could leverage each platform's strengths based on your product needs and supplier preferences. However, they operate independently, so directly integrating them isn't feasible.

Yes, both Syncee and Spocket integrate seamlessly with Shopify. Shopify store owners import products, manage inventory, and fulfill orders from these platforms to Shopify stores.


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.