10 Best Shopify Order Tracking Apps For Online Merchants

This article will present the top 10 Shopify tracking Apps for online merchants. These Shopify order-tracking apps are essential for automating order management, improving the customer experience, and minimizing returns.

10 Best Shopify Order Tracking Apps: Overview

App Name	Vendor	Rating	Pricing (Monthly)	Logo	Action
1. AfterShip Order Tracking 👉 More Info	AfterShip & Automizely	4.7 ⭐️	✔ $11 or $119 ✔ Free plan: Yes		Get app!
2. Tracktor Order Tracking 👉 More Info	ShopPad Inc.	4.8 ⭐️	✔ From $8.99 ✔ Free plan: Yes		Get app!
3. Easyship ‑ All in One Shipping 👉 More Info	Easyship	4.1 ⭐️	✔ From $29 ✔ Free plan: Yes		Get app!
4. Shipway Order Tracking 👉 More Info	Shipway	4.5 ⭐️	✔ From $9.0 ✔ Free plan: Yes		Get app!
5. Parcel Panel Order Tracking 👉 More Info	Channelwill	5.0 ⭐️	✔ From $9 ✔ Free plan: Yes		Get app!
6. FulfillSync: Mass Fulfill 👉 More Info	SyncX	4.5 ⭐️	✔ $29.00 ✔ Free plan: Yes		Get app!
7. PH MultiCarrier Shipping Label 👉 More Info	PluginHive	4.9 ⭐️	✔ From $9.00 ✖ Free plan: No		Get app!
8. Easy Fulfillment: Bulk Fulfill 👉 More Info	NexusMedia OÜ	4.6 ⭐️	✔ $9.95 ✖ Free plan: No		Get app!
9. 17TRACK Order Tracking 👉 More Info	17TRACK	4.9 ⭐️	✔ From $9.00 ✔ Free plan: Yes		Get app!
10. Track123 Order Tracking 👉 More Info	Track123	4.9 ⭐️	✔ From $9.99 ✔ Free plan: Yes		Get app!

Top 10 Shopify Order Tracking Apps | The Details

AfterShip Order Tracking

AfterShip Order Tracking is available on the Shopify app store and as a private integration for more advanced features. This app has become a favorite among global eCommerce brands due to its exceptional package tracking functionality.

Main features

• Branded Tracking Page: With AfterShip Order Tracking, you can create a branded tracking page that showcases order status updates and marketing banners.
• Track All Packages in One Place: The app allows you to manage and track all shipments from 670+ carriers in a centralized dashboard. Even free users can track up to 50 shipments a month.
• Automated Notifications: You can send automated, personalized emails and text notifications to customers, enabling them to check their order status anytime.

Pricing

• The Free plan includes features such as tracking 50 shipments per month, order lookup, branded tracking pages, 24/7 live chat support, and integration with 800+ courier services.
• Essentials – $11/month or $108/year: Including 100 monthly shipments, additional features like email & SMS notifications, CSV import & export, and shipping performance analytics.
• Pro – $119/month or $1,188/year: Including 2,000 monthly shipments, dynamic and multilingual tracking pages, and integration with Klaviyo.

Pros & Cons

Pros

• Provides a branded tracking page to engage and upsell customers.
• Allows automated notifications to keep customers informed.
• Centralized dashboard for tracking shipments and identifying exceptions.
• AI-powered estimated delivery dates enhance customer confidence.
• Built-in analytics for insights into shipment status and on-time performance.

Cons

• Paid plans may not be cost-effective for small businesses with low shipment volumes.
• Some advanced features are available only in the Pro plan, which can be expensive for some businesses.

Tracktor Order Tracking

Tracktor Order Tracking by ShopPad Inc. gives instant updates on where packages are and lets customers check their order status, encouraging them to shop again.

Main features

• Package Tracking and Order Lookup: Tracktor seamlessly integrates with a wide range of popular carriers, ensuring that you and your customers can easily track the status and location of packages in transit.
• Email/SMS Notifications: Automated notifications are triggered when a package is out for delivery or arrives, keeping customers informed and reducing their anxiety.
• Mission Control Dashboard: The app provides timely tracking insights on a 3D interactive map. This feature enables merchants to receive accurate arrival updates, and estimate when customers can expect to receive orders.

Pricing

Tracktor Order Tracking offers several pricing tiers to accommodate various business needs:

• Free: This plan includes access to 1,500+ carriers, a tracking page on your domain, Shopify email and SMS integration, and 75 orders per month.
• Starter ($9.99/month): This plan includes 300 orders per month, with each additional order costing $0.05. It offers all the features of the free plan, plus delivery notifications, white-labeling, product upsells, and CSV export.
• Essential ($39.99/month): The Essential plan includes 2,000 orders per month, with each additional order costing $0.05. It builds upon the Starter plan by adding translated carrier messages, custom order statuses, and delivery reporting.
• Advanced ($99/month): The Advanced plan offers 6,000 orders per month, each additional order costing $0.05. It includes all the features of the Essential plan, API access, and access to premium data sources.

Pros & Cons

Pros

• Offers a free plan for small businesses with basic tracking needs.
• Provides a branded tracking page and email/SMS notifications to keep customers informed.
• Access to a wide range of carriers for comprehensive tracking coverage.

Cons

• The free plan limits order volume and may not be suitable for larger businesses.
• The tracking page customization does not support cross-selling deals or additional offers.

Easyship ‑ All in One Shipping

Easyship offer a wide range of features designed to enhance order fulfillment, provide cost-effective shipping solutions, and improve the customer experience. 

With over 250+ carrier connections, Easyship is a valuable tool for businesses looking to optimize their shipping processes and provide transparent pricing.

Main features

• Streamlined Shipping: Easily sync orders, automate workflows, and print labels, simplifying the shipping process within Shopify.
• Rate Comparison: Use the shipping calculator to compare couriers and access the best rates for various shipping routes, helping you save on shipping costs.
• Sales Optimization: Increase sales by presenting customers with both the most cost-effective and quickest shipping rates during the checkout process, reducing cart abandonment.

Pricing

• Free: Including 50 shipments, one user, unlimited sales channel integrations, email and community forum support, import tax and duty calculation, and documentation.
• Plus ($29/month): The Plus plan offers 500 shipments, three users, the ability to link one of your courier accounts, live rates at checkout, branding tracking, labels, packing slips, and live chat support.
• Premier ($69/month): The Premier plan includes 2,500 shipments, five users, the option to link two of your own courier accounts, display live taxes and duties, phone support, multi-box shipments, and return management.
• Scale ($99/month): Including 5,000 shipments, eight users, the option to link three of your own courier accounts, display live taxes and duties, multi-box shipments, return management, and phone support.

Pros & Cons

Pros

• Enhances the customer experience with accurate quotes and reduced cart abandonment.
• Accommodates businesses of all sizes with various pricing plans.
• Streamlines the shipping process with an intuitive dashboard.
• Easy integration with popular e-commerce platforms.

Cons

• Some pricing plans have shipment limits.
• Limited support for businesses in certain countries.

Shipway Order Tracking

Shipway Order Tracking, or Shipway Xperience, is a preferred platform for direct-to-consumer (D2C) e-commerce businesses. This app aims to drive customer loyalty, repeat purchases, and overall buyer satisfaction. 

Main features

• Branded Order Tracking Page: Shipway provides a branded order tracking page with an estimated delivery date. This feature enhances the customer experience by informing customers about their order status.
• Proactive Tracking and Notifications: Customers receive proactive tracking notifications via SMS, email, and WhatsApp, reducing customer inquiries and enhancing the post-purchase experience.
• Feedback & Review Widget: Shipway includes a feedback and review widget that allows businesses to collect customer reviews and calculate Net Promoter Scores (NPS) to analyze buyer satisfaction.

Pricing

• Free: The free plan includes 50 monthly shipments, tracking access to 650+ couriers, email notifications, and a branded tracking page/tracking widget.
• Starter ($9/month or $97/year): This plan covers 300 monthly shipments and includes tracking access to 650+ couriers, email notifications, and a branded tracking page/tracking widget.
• Growth ($49/month or $529/year): For businesses with higher shipping needs, this plan includes SMS and WhatsApp notification charges based on usage, along with all Starter plan features, 2,000 shipments per month, carrier performance reports, EDD features, SLA reports, multilingual tracking pages, SMS alerts, and product recommendations.
• Enterprise ($99/month or $1,069/year): The Enterprise plan offers SMS and WhatsApp notification charges based on usage, all Growth plan features, 5,000 shipments per month, customer reviews, NPS score tracking, WhatsApp alerts, Shopify pushback, and webhooks.

Pros & Cons

Pros

• Simplifies the post-purchase phase, reducing customer queries and enhancing customer satisfaction.
• Provides clear insights with detailed order information and timely shipment status updates.
• Offers proactive tracking notifications through SMS, email, and WhatsApp.
• Collects customer reviews and calculates NPS scores for buyer satisfaction analysis.

Cons

Lacks a dedicated mobile application, which might limit customer accessibility.

Parcel Panel Order Tracking

Parcel Panel Order Tracking is designed to enhance the post-purchase tracking experience and improve customer satisfaction. Parcel Panel also supports dropshipping businesses by allowing users to hide Chinese origin.

Main features

• Smart Dashboard: Easily track orders and push parcel tracking information to PayPal, simplifying the order monitoring process.
• Engaging Shipping Notifications: Keep customers informed with seamless ParcelPanel shipping notifications, reducing the need for customer queries.
• Branded Order Lookup Page: Create a branded order lookup page with abundant custom elements, reducing “Where is my order?” (WISMO) tickets and providing a tailored tracking experience.

Pricing

• Free: Including 20 orders per month, access to 1100+ carriers, real-time tracking, a branded tracking page, a smart dashboard, and basic analytics.
• Essential ($9/month): This plan covers 200 orders per month and includes features like estimated delivery dates, custom shipment status, smart marketing channels, shipping notifications, and advanced analytics.
• Professional ($49/month): Including 2,000 orders per month and access features like automatic translation, CSV and PDF export, integrations with Klaviyo, Omnisend, Gorgias, Zendesk, and PayPal, developer API, and webhooks.
• Enterprise ($399/month): Higher plans are available for larger businesses, with this plan allowing up to 25,000 orders per month and offering dedicated tracking channels, custom integrations, a customer success manager, dedicated onboarding, and priority support.

Pros & Cons

Pros

• Offers a powerful order tracking page with easy setup.
• Customization options for tracking pages and notifications.
• Includes upselling functionality on tracking pages and in order status emails.
• Provides an analytical dashboard with search and filters.

Cons

• Some users have reported incorrect estimated delivery times and other tracking page errors.
• Advanced integrations with email services and other tools are limited to more expensive plans.

FulfillSync: Mass Fulfill

The primary goal of this app is to automate the fulfillment of orders, whether they need to be fulfilled fully or partially and to update tracking information along with PayPal tracking data. FulfillSync eliminates manual tracking code updates, making it a time-saving solution for e-commerce businesses.

Main features

• Auto Match Order and Fulfillment: FulfillSync automatically matches order numbers with tracking information in the fulfillment log.
• Multiple Source Integration: The app can fetch order files from various sources, including email, FTP/SFTP, and Google Sheets. This flexibility allows users to manage tracking information efficiently from different channels.
• Partial Fulfillment Support: FulfillSync supports partial fulfillment by allowing users to add multiple tracking numbers to orders. This feature provides greater control over order processing, especially for businesses with complex fulfillment requirements.

Pricing

• FULFILLSYNC CREDIT (Free to Install): This plan provides the flexibility to pay as you go. Users can fulfill orders with a minimum cost of $2 for every 200 fulfillments.
• UNLIMITED ($29/month): The Unlimited plan provides unlimited monthly fulfillment and includes all available features, making it suitable for businesses with high-volume order fulfillment requirements.

Pros & Cons

Pros

• Simplifies order fulfillment processes.
• Streamlines tracking information updates.
• Supports partial order fulfillment.
• Flexible pricing options, including a free plan.
• Integration with PayPal for seamless order processing.

Cons

• Some user reviews mentioned issues with financial status updates, suggesting potential app stability concerns.

PH MultiCarrier Shipping Label

The PH MultiCarrier Shipping Label supports a wide range of carriers, including major names like UPS, FedEx, USPS, and many others, making it a versatile solution for businesses of all sizes..

Main features

• Carrier Diversity: PH MultiCarrier Shipping Label allows you to integrate multiple carriers into your store, offering flexibility and options for your customers.
• Efficient Label Printing: The app lets you print shipping labels directly within Shopify. This feature saves time and minimizes the chances of errors in the shipping process.
• Accurate Shipping Rates: Carrier-calculated shipping rates are provided at checkout. This feature can help prevent undercharging or overcharging customers.

Pricing

• Starter: $9/month for 100 orders.
• Popular: $29/month for 1000 orders.
• Premium: $49/month for 3000 orders.
• Unlimited: $99/month for an unlimited number of orders.

There is also a 14-day free trial for users to explore the app’s capabilities before committing to a plan.

Pros & Cons

Pros

• Extensive carrier network.
• Automated shipping and order tracking.
• Accurate shipping rates.
• Live tracking notifications for customers.

Cons

• Some users have reported glitches and slow support responses.
• Concerns about the availability of discounted rates, as claimed by the app.

Easy Fulfillment: Bulk Fulfill

Main features

• Automated Tracking Link Generation: Say goodbye to manually adding tracking links to each order. Easy Fulfillment offers one-click order fulfillment for carriers not natively supported by Shopify.
• Custom Carrier Support: The app allows you to add custom carriers and effortlessly generate tracking links with a single click. This flexibility enables seamless fulfillment even when using carriers unique to your business.
• Bulk Order Fulfillment via CSV: Save time and fulfill orders in bulk by importing tracking numbers from CSV files. This feature is especially beneficial for high-volume order processing.

Pricing

• Premium Plan: $9.95 monthly.

Pros & Cons

Pros

• Time-saving automation of tracking link generation.
• Support for both local and custom carriers.
• Bulk order fulfillment via CSV is ideal for high-volume businesses.

Cons

• Limited information on additional features or plans.
• The premium plan cost may vary based on specific user needs.

17TRACK Order Tracking

The 17TRACK Order Tracking provides a self-service tracking page for your customers, allowing them to easily track their orders and answer the common “Where’s my order?” question independently. The tracking page serves as a platform for status notifications and showcasing featured products, thereby driving incremental sales. 

Main features

• Global Tracking: This feature lets you track international and domestic packages together, providing a comprehensive view of your shipments.
• Customized Tracking Page: The app lets you set up a customized tracking page on your store. You can also create a tracking number redirection link and edit the page’s display scheme to match your brand’s theme.
• Delivery Notifications: Keep your customers informed with timely delivery notifications. You can set up notifications for various order status updates, ensuring customers are always in the loop regarding their shipments.

Pricing

• 14-DAY FREE TRIAL: Start for free with this trial. It includes 50 shipments.
• BASIC – $9/month or $86/year: 100 monthly shipments, a Shopify tracking page, buyer protection, tracking number redirection, Shopify shipping status, and native email. 
• PRO – $79/month or $758/year: 2000 shipments monthly, multilingual tracking pages, order export, a product recommendations widget, and the option to remove the 17TRACK logo.
• PREMIUM – $239/month or $2,294/year: 3000 shipments monthly, transit time analysis, on-time delivery analysis, exception orders analysis, and the ability to customize email conditions. 

Pros & Cons

Pros

• Highly rated and reviewed app (4.9 rating with 1,962 reviews).
• Offers a self-service tracking page to reduce support requests.
• Helps improve the shopper experience and boosts upsell opportunities.
• Provides delivery notifications and supports buyer protection.

Cons

• The cost of extra shipments can add up.
• Some users may find the pricing steep, especially for high-volume businesses.

Track123 Order Tracking

With this app, you can create branded tracking pages, hide specific carriers or keywords, and display estimated delivery dates on your product pages, among other functionalities. Track123 Order Tracking comes with powerful analytics supports over 1200 couriers.

Main features

• Branded Tracking Page: Customize your tracking page to align with your brand, reducing customer anxiety and preventing “Where is my order?” inquiries.
• Dropshipping Mode: Hide Chinese origin and sensitive information from tracking details for a seamless customer experience.
• Product Recommendations: Boost sales by providing personalized product recommendations that entice customers to make additional purchases.

Pricing

• STARTER (Free): Suitable for businesses with up to 100 monthly orders, offering essential features and access to over 1500 carriers.
• GROWTH ($9/month or $84/year): Designed for those with up to 300 monthly orders, this plan adds custom order status, transit time reports, and more.
• ADVANCED ($49/month or $468/year): For businesses handling up to 2000 orders per month, it includes features like checkpoint translation, estimated delivery date, and integrations with marketing tools.
• ENTERPRISE ($399/month or $3,828/year): Ideal for high-volume enterprises, supporting up to 30,000 monthly orders, and includes dedicated customer support and custom carrier/platform integration.

Pros & Cons

Pros

• User-friendly order tracking page editor.
• Capability to cross-sell on the tracking page.
• Extensive integrations with various apps and tools.

Cons

• Some users report slower loading times for the tracking page.
• The app’s pricing structure may lack transparency in some cases.

Benefits of Shopify Order Tracking Apps 

Shopify Order Tracking Apps provide several benefits for your online store. Here’s why they are valuable:

1. Efficient Order Management: These apps offer a centralized platform where you can easily access and track all your orders. You no longer need to switch between various shipping partner platforms to monitor your orders. This efficiency saves time and reduces the chances of overlooking important orders.
2. Automated Tasks: The best order-tracking apps automate labor-intensive tasks, such as order processing and updating customers. This automation streamlines your order management, allowing you to focus on other aspects of your business. It reduces the risk of errors and ensures a smoother order fulfillment process.
3. Scalability: A top-notch order management software goes beyond just order tracking. It provides technology-driven solutions to address growth-related challenges. As your business expands, these apps help you scale up efficiently, ensuring you can handle more orders without sacrificing quality.
4. Enhanced Customer Experience: With these apps, you can inform your customers about their orders’ statuses and delivery progress. This level of transparency builds trust and confidence in your brand. Customers can check on their orders without contacting your support team, enhancing their overall experience.
5. Reduced Returns: Effective order management is not only about tracking orders but also addressing issues like failed deliveries, cancellations, and returns. By monitoring and managing non-deliverable returns (NDRs) and addressing obstacles to successful delivery, these apps help minimize Return to Origin (RTO) cases, reducing costs and improving customer satisfaction.

FAQs

Bottom line

Choose wisely among our 10 best Shopify order tracking apps to help you manage orders easier, improve shopping for customers, and help cut down on returns.