Home > Articles > UPS Shopify App Review | Automate First Class Shipping

UPS Shopify App Review | Automate First Class Shipping

December 22, 2023
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

ups shopify app

In this article, you will learn how the USP Shopify app can help you streamline your shipping process, reduce your costs, and improve your customer satisfaction. You will also discover the main features and benefits of this app, as well as its pricing plans and customer reviews.

Key Takeaways

  • The UPS Shopify app is a shipping solution that integrates with UPSS and Shopify to offer first-class shipping rates and shipping labels for your orders.
  • UPS Shopify app can help you reduce shipping costs, improve delivery times, and streamline your fulfillment process.
  • The UPS Shopify app has a simple and user-friendly interface, flexible pricing plans, and excellent customer support.

Pros & Cons

Pros:

  • Access to discounted first-class shipping rates from UPSS
  • Automatic generation and printing of shipping labels
  • Tracking and notification features for you and your customers
  • Easy installation and configuration
  • Compatible with other Shopify apps and features

Cons:

  • Only available for US-based merchants and customers
  • Requires a UPS account and a printer
  • It may not support some product types or dimensions

Overview

The UPS Shopify App is a comprehensive shipping solution designed for Shopify store owners. It integrates seamlessly with UPS, offering a range of services to streamline the shipping process. 

You can easily connect your Shopify Store with all UPS Services, enhancing customer shipping experiences without dealing with complicated APIs. This integration allows you to offer top UPS Shipping Services directly.

The app enables efficient order and shipment management, including label creation and bulk printing. Syncing orders, printing labels, tracking shipments, and more are all streamlined to save time, letting you focus on growing your business.

Additionally, you can synchronize all your sales channels, warehouses, and inventory. Useful features like order splitting, combining, automatic shipping info input, and matching package sizes are included. There’s no limit on the number of shipments, and if you need extra features, our Development Team is ready to help.

Main Features

ups shopify app

Connect to the UPS services you want to use without creating APIs.

The ability to connect to UPS (United Parcel Service) services without the need to create APIs offers significant advantages for businesses seeking efficient and streamlined shipping solutions. This approach allows businesses to seamlessly integrate UPS services into their operations, enhancing their shipping capabilities without the complexities often associated with API development. 

By enabling businesses to connect directly to UPS services, they can access a wide range of shipping functionalities, such as order synchronization, label printing, and bulk printing, which are crucial for managing their shipping needs effectively.

Synchronize your orders, print labels, print in bulk.

One of the key benefits of this approach is the ability to synchronize orders, print labels, and perform bulk printing. This functionality simplifies the shipping process, reducing manual work and potential errors. Businesses can efficiently process and fulfill orders, ensuring timely customer deliveries. The convenience of printing labels and bulk printing shipping documents further streamlines the shipping workflow, saving valuable time and resources.

Synchronize channels, inventory and create powerful workflows.

In addition to order management, connecting to UPS services without creating APIs also enables businesses to synchronize channels and inventory. This synchronization ensures that businesses have accurate real-time data on their inventory levels and can efficiently manage their sales channels. It allows for a holistic view of product availability, preventing overstocking or stockouts, which can impact customer satisfaction and revenue.

World-class, highly responsive free chat support

The availability of world-class, highly responsive free chat support is another notable advantage. Businesses can rely on UPS for expert assistance and troubleshooting, ensuring that any issues or questions related to shipping are promptly addressed. This support system enhances the overall customer experience and reduces the potential for shipping-related disruptions.

Configure default shipments and senders to save time.

Furthermore, the ability to configure default shipments and senders simplifies the shipping process even further. Businesses can set predefined shipment parameters and sender information, reducing the need for manual input and minimizing errors. This feature is particularly valuable for companies that regularly ship similar products or use consistent packaging.

You can sync orders, print shipping labels, do bulk printing, and track shipments, among other things. Additionally, a highly responsive dashboard chat support feature is included.

You can also sync your channels and inventory while creating powerful workflows. Furthermore, you can connect to the UPS services you use or want to use without building APIs. Plus, you can set up shipment and sender defaults to save time.

Pricing

ups shopify app

The app is free to install, but fees for the actual shipping costs will be charged through your UPS account(s). All charges are billed in USD.

User Experience

ups shopify app

The UPS Shopify app has a simple and user-friendly interface that makes it easy to use. You can access all the features from your Shopify dashboard without leaving the platform. You can also view and manage your orders and shipments from one place. You can also get help and support from the app’s FAQ section, email, or phone support.

The Verdict

UPS Shopify app is a significant shipping solution for Shopify merchants who want to automate first-class shipping for their online store. It can help reduce shipping costs, improve delivery times, and streamline your fulfillment process. It has a simple and user-friendly interface, flexible pricing plans, and excellent customer support. It is also compatible with other Shopify apps and features.

However, the UPS Shopify app may not be suitable for merchants needing more options or flexibility regarding shipping methods, destinations, or carriers. It may also not support some product types or dimensions. It also requires a UPS account and a printer to use.

Real Stores using this app

Here are some examples of real stores using the UPS Shopify app:

The Bookish Shop

The Bookish Shop: A store that sells books, apparel, and accessories for book lovers.

The Bookish Shop
The Bookish Shop

While it’s not explicitly stated that The Bookish Shop uses the UPS Shopify app, such a tool would certainly be beneficial for an online store with a subscription service model. It would help streamline their shipping process and improve the overall efficiency of their operations. 

Heating & Plumbing London

Heating & Plumbing London from the United Kingdom has been using the app for 11 months as of October 19, 2023.

Heating & Plumbing London
Heating & Plumbing London

Heating & Plumbing London is a British brand that creates lifestyle accessories. Their mission is to keep you warm, dry, and cozy. They offer a variety of products including:

  • Wool and waterproof picnic blankets
  • Outdoor living champagne buckets
  • Alpaca throws and socks
  • Merino blankets
  • English umbrellas
  • Candles

UPS Shopify App’s Alternatives

Here are some of the choices if you wish to find similar apps to UPS Shopify App:

Universal Courier Pakistan

Universal Courier Pakistan
Universal Courier Pakistan

Universal Courier Pakistan is a highly-rated courier service with a perfect 5-star rating based on 5 reviews. They offer free installation and the convenience of uploading shipment bookings for any courier service in Pakistan, making it a versatile and customer-friendly shipping solution.

Sonic – Trax

Sonic - Trax
Sonic – Trax

Sonic Trax has a 3.8-star rating based on 2 reviews and provides free installation. They specialize in delivering orders from your e-store via Sonic, offering an efficient and integrated solution for e-commerce businesses looking to streamline their delivery process.

FAQs

FAQs about ups shopify app
FAQs about ups shopify app
You can install the UPS Shopify app from the Shopify app store. You must create a free account with the UPS Shopify app and connect it with your UPSS account.
You can generate and print shipping labels from your Shopify dashboard. You must enter or confirm each order’s package weight, dimensions, and shipping service. You can customize your labels with your logo, return address, and other details. You will need a printer to print your labels.
You can track the status of your shipments from your Shopify dashboard. You will also get notified of any updates or issues by email. You can also enable email notifications for your customers so they can track their orders and know when to expect them.
You can change your shipping preferences or settings from your UPS Shopify app dashboard. You can set up your default package weight, dimensions, insurance, signature confirmation, etc. You can also adjust these settings for individual orders if needed.
You can cancel or refund a shipment from your Shopify dashboard. You will need to contact UPSS to request a refund for the postage. It would help if you also voided the shipping label from your UPS Shopify app dashboard.

Bottom line

The UPS Shopify app is a convenient shipping tool that connects UPSS and Shopify, offering competitive shipping rates and label printing for your orders. It helps lower shipping costs, speeds up deliveries, and makes order fulfillment smoother. The app is easy to use, has various pricing options, and provides great customer support. It also works well with other Shopify apps.

However, it might not be the best fit for merchants looking for more shipping options, different destinations, or other carriers. It may not support certain product types or sizes. To use the app, you need a UPS account and a printer. The UPS Shopify app could be a good choice if you’re seeking an automated first-class shipping solution for your online store.

Additional references

Here are some additional references about the UPS Shopify app:

  1. UPS Shipping (Official) Shopify App Reviews: This page provides reviews of the UPS Shopify app. 
  2. UPS Shipping (Official) Shopify App Store: This is the official page of the UPS Shopify app on the Shopify App Store.
  3. Shopify Help Center | UPS: This is the UPS section of the Shopify Help Center.

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.