Zapiet Shopify App Review | Pickup + Delivery Supporter

Key Takeaways

• Zapiet offers versatile Shopify apps for pickup, delivery, and shipping. Popular apps include Pickup + Delivery, Rates by Distance, Rates by Zip Code, and Product Rates.
• The apps provide user-friendly management, tailored pricing, and excellent customer support based on positive user reviews.
• Key benefits of the apps include robust pickup/delivery options, centralized order management, customizable rate calculations, and seamless integrations.

This article reviews the helpful Zapiet Shopify apps for pickup, delivery, and shipping management. We’ll explore the pros and cons, key features, user reviews, pricing, and FAQs to help you determine if these apps suit your Shopify store’s fulfillment needs.

Pros & Cons of Zapiet Shopify Apps

Pros

• Versatile Delivery Options: Zapiet apps, like Pickup + Delivery and Rates by Distance, offer flexibility for businesses of all sizes, allowing them to manage in-store pickup, local delivery, and shipping seamlessly.
• User-Friendly Management: The dashboard provides an easy-to-use interface for order management, allowing businesses to stay organized and streamline operations.
• Tailored Pricing: The apps enable businesses to set customized delivery rates based on various factors, ensuring accurate and fair pricing.
• Positive User Experience: Users appreciate the reliability, flexibility, and excellent customer support, as evidenced by high ratings and positive reviews.
• Multi-Language Support: Zapiet – Rates by Distance supports translatable rate names with multiple languages, contributing to a user-friendly and globally accessible experience.

Cons

• Limited Reviews for Some Apps: Newer apps like Rates by Distance may need more extensive reviews due to recent launches, potentially limiting user feedback.
• App-Specific Compatibility: Some advanced features may require compatibility with other Zapiet apps, potentially necessitating additional installations for comprehensive functionality.

What are the Zapiet Shopify Apps?

Zapiet is a UK-based team that started in 2015. Led by Andrew Cargill, they’ve been helping thousands of online merchants worldwide. Their apps are top-notch, with the Pickup + Delivery app alone being used by over 10,000 stores in more than 150 countries. 

They offer excellent support to make sure their clients succeed in the online world. Plus, they keep improving by learning from their clients’ experiences, which helps them improve and create more awesome pickup, delivery, and shipping tools.

Zapiet has created some super helpful apps for Shopify stores as below:

1. Zapiet – Pickup + Delivery

This app is like a superhero for managing orders. It helps control product availability, works smoothly with Shopify’s in-store system, keeps track of inventory across different locations, and even fights off sneaky fraud.

2. Zapiet – Rates by Distance: 

Imagine setting the right delivery price based on how far the customer is. This app does just that. It’s like having a smart calculator that determines the cost based on your store’s settings. No matter the distance or how many places you deliver to, this app has covered it.

3. Zapiet – Rates by Zip Code: 

This app customizes delivery rates based on zip codes. It fetches the right rates for your customers during checkout. Whether one zip code or a thousand, this app ensures your customers pay the right amount for delivery.

4. Zapiet – Product Rates: 

This app is perfect for businesses of all sizes. It calculates shipping or delivery costs based on your customers’ specific products. Selling fridge freezers or cupcakes? No problem, this app has you covered.

An In-Depth Review of Zapiet Shopify Apps

Zapiet – Pickup + Delivery

A. Overview

The Zapier Pickup + Delivery app provides a robust solution for Shopify merchants looking to expand fulfillment options. This industry-leading app enables stores to offer scheduled in-store pickup, local delivery, and nationwide shipping.

Over 8,500 Shopify merchants worldwide use Zapier to offer flexible checkout options. Customers can select pickup or delivery methods that work best for them. The app integrates smoothly with store checkouts, showing delivery choices based on cart contents. Merchants can customize pickup and delivery settings.

Zapier’s dashboard simplifies order management across locations, allowing store admins to update statuses, notify customers, and export data. The app gives local control, letting merchants tailor pickup and delivery services for each store. Shopify plan limits don’t restrict these features.

The app provides detailed settings for local deliveries, like specifying zip codes, products, available days and times, and setting geographic limits and minimum order requirements, optimizing delivery logistics.

B. Key Benefits 

• Offer in-store pickup and local delivery options: This feature lets customers choose whether to pick up their items from your store or have them delivered locally. Bakeries and juice bars can provide flexible options for customers, catering to those who prefer to visit the store and those who want the convenience of local delivery.
• Manage pickup, delivery, and shipping orders in one dashboard: This feature lets you handle all orders—pickup, delivery, and shipping- from a single, easy-to-use dashboard. Apparel stores and restaurants can streamline order management, simplifying tracking different orders in one central place.
• Add a date and time picker to your online store: This feature lets customers choose specific dates and times for pickup or delivery during online ordering. Cake stores and meal prep services can enhance customer experience by giving them control over when they receive their orders, improving satisfaction.
• Easily manage delivery zones, rates, and order limits: You can customize delivery areas, set rates, and limit the number of orders, making it easy to control your delivery service. Florists and fashion accessory shops can tailor their delivery services, ensuring accurate and customized shipping options for different products and locations.
• Integrate with Shopify POS for in-store order coordination: This feature seamlessly connects with Shopify’s Point of Sale system, helping coordinate online and in-store orders. Watch and jewelry stores can efficiently manage high volumes and complex orders, ensuring a smooth process for both online and in-person customers.
• Export orders to CSV, Google Calendar, Zapier, and Klaviyo: For easy data management, you can export orders to platforms like CSV, Google Calendar, Zapier, and Klaviyo. Health & beauty businesses and home & garden stores can simplify their workflow and analyze order data efficiently across various platforms.
• Simplify your order management: This overarching feature helps you stay organized by managing and scheduling orders based on different criteria. Restaurants and apparel stores can efficiently prepare orders by organizing and filtering them based on location, date, and time, reducing errors and enhancing efficiency.

C. User Experience

Pickup + Delivery Shopify app seems very positive, with an impressive overall rating of 4.8 based on 1,293 reviews, including over 1000 5-star ratings. Merchants value the app’s robust pickup and delivery management features, customizable options, efficient delivery times, and date restriction handling. Notably, the app is compatible with Shopify Online Store 2.0 themes and highly benefits businesses dealing with perishable products.

Merchants value the app for integrating smoothly with themes and its local pickup/delivery features. The support team is praised for their quick, expert responses and customized assistance. Long-time users, some for nearly five years, commend its reliability and ongoing support. The app’s enhanced functionality, particularly when used with other Zapiet apps like “Rates By Distance,” offers distance-based pricing for local deliveries, adding to its versatility.

D. Pricing

• ESSENTIAL: Priced at $29.99/month or $305.90/year (15% off), the Essential plan is ideal for small to medium businesses with 1-3 locations. Manage 250 orders, control product availability, and schedule orders seamlessly through POS, phone, and online channels. Enjoy features like the Shipping Calendar and Last Mile Delivery.
• ADVANCED: For $49.99/month or $509.90/year (15% off), the Advanced plan suits businesses with 1-20 locations. Get all Essential features, handle 1,000 orders, and add capabilities like limiting orders by date or time, setting preparation times at the product level, CSV order export, and integration with Google Calendar.
• PRO: Priced at $99.99/month or $1,019.90/year (15% off), the Pro plan is for businesses with 1-100 locations. It builds on Advanced features, offering 2,500 orders, real-time pickup/delivery inventory, production reports, and CSV location import for streamlined operations.
• PRO PLUS: Tailored for larger enterprises at $299.99/month or $3,059.89/year (15% off), the Pro Plus plan covers 1-250 locations. Handle 5,000 orders, enjoy all Pro features, real-time inventory, and production reports, and gain priority support with early access to new features to stay ahead.

E. Verdict

The Zapier Pickup + Delivery app provides Shopify merchants a customizable, robust solution to optimize local fulfillment. This app enables stores of all sizes to efficiently offer scheduled pickup, local delivery, and shipping through its user-friendly dashboard and seamless integration. 

With flexible options, reliable performance, and responsive support, the Zapier app is an excellent choice for Shopify stores seeking to expand their fulfillment capabilities and provide greater customer convenience.

Zapiet – Product Rates

A. Overview

Zapiet – Product Rates is a user-friendly Shopify app that effortlessly calculates shipping rates based on items in your customers’ shopping carts. It’s suitable for businesses of all sizes and industries, allowing you to set specific shipping rates for each product.

With easy setup and configuration, this app lets you control shipping rates using product groups and add handling and packaging fees. It is compatible with all sales channels, including Facebook, Pinterest, and Instagram, providing versatility for your business.

The app is fully featured and customizable, offering accurate shipping rates and flexible pricing. It seamlessly integrates with Zapiet – Pickup + Delivery and requires no coding or theme modifications for installation.

B. Key Benefits 

• Set Specific Shipping Rates for All Products: This feature allows you to establish individual shipping rates for each product in your Shopify store. Businesses of all sizes and industries can tailor shipping costs based on the nature of their products, whether fridge freezers or cupcakes. This customization ensures fair and accurate shipping charges, enhancing customer satisfaction and trust.
• Easily Control Shipping Rates Using Product Groups: You can efficiently manage and adjust shipping rates by organizing products into logical groups. This feature simplifies updating shipping rates for related products. For instance, if you have a “fragile items” group, you can easily set specific shipping rates for that category, streamlining the management of diverse product types within your store.
• Add Handling and Packaging Fees with Base Shipping Price: Enhance your shipping strategy by incorporating handling and packaging fees and a base price. This feature lets you transparently communicate additional costs associated with handling and packaging. It provides flexibility to cover the expenses related to ensuring the safe delivery of products, contributing to more accurate pricing and better financial management.
• Compatible with All Sales Channels, Including Social Media: This app seamlessly integrates with various sales channels like Facebook, Pinterest, and Instagram. By extending its functionality beyond the Shopify platform, this feature enables businesses to maintain consistent and accurate shipping rates across multiple channels. It simplifies managing product prices and shipping costs, providing a cohesive experience for customers across different online platforms.

C. User Experience

As the Zapiet – Product Rates app was recently launched on June 14, 2023, no reviews are available to gauge the user experience. Users may not have had sufficient time to provide feedback or share their experiences with the app.

D. Pricing

Zapiet – Product Rates offers a simple pricing structure:

• 14-Day Free Trial: Test the app’s features before purchasing.
• Monthly Plan: The app costs $14.99/month, providing all you need to start your product shipping.
• Shopify Carrier Service API: This is required for the plan to work seamlessly and calculate shipping accurately.
• Shopify Plan Users: Carrier-calculated shipping is included if you have Shopify Advanced or Pro. Users can get the Standard Shopify plan free with annual plans or for an additional $20/month. Contact Shopify to add the Carrier Service API.
• Shopify Starter or Basic Users: You might need to upgrade your plan to use Zapiet – Product Rates for precise shipping rates fully.

This app is ideal for those looking to streamline their shipping process with accurate, tailored calculations.

E. Verdict

The Zapiet – Product Rates app gives Shopify merchants more control over shipping costs through its ability to set customized rates for individual products or groups. This user-friendly app is ideal for any Shopify business seeking more accurate and transparent shipping pricing. 

By adding fees and integration across sales channels, Zapiet – Product Rates gives stores the flexibility to tailor rates and enhance customer experience. Zapiet – Product Rates is an excellent choice for Shopify merchants wanting improved shipping cost management.

Zapiet ‑ Rates by Zip Code

A. Overview

Zapiet – Rates by Zip Code provides Shopify merchants a straightforward solution to calculate delivery rates based on customer zip codes. Launched on September 26, 2018, this user-friendly app eliminates the complexities of determining accurate delivery charges. Setting up the app is quick and requires no coding skills, ensuring a seamless experience for merchants. You can control pricing based on order value or weight, and the app seamlessly integrates with Zapiet’s renowned store pickup and delivery solution.

With world-class support available 24/7 through phone, chat, or email, Zapiet – Rates by Zip Code prioritizes customer assistance. It caters to a global audience with translatable rate names, supporting multiple languages and currencies. Additionally, the app features advanced wildcard postal code matching, which is particularly beneficial for UK and Canadian merchants seeking precision in delivery rate calculations.

B. Key Benefits 

• Calculate Delivery Rates by Various Codes: This feature enables users to calculate delivery rates based on Zip, Postal, Postcode, Eircode, or Pincode. Merchants can accurately charge customers based on location, ensuring fair and tailored delivery fees. This flexibility is crucial for businesses serving diverse regions and enhances transparency in pricing.
• Configure Unique Tiered Pricing Rules: Users can set up personalized pricing rules for each Zip Code, considering factors like order weight and price. This feature allows businesses to adjust pricing based on specific criteria, allowing for a more nuanced and targeted approach. It’s beneficial for tailoring rates to different regions or customer segments’ unique needs.

• Advanced Wildcard Postal Code Matching: The app offers advanced wildcard matching for postal codes, designed to cater to the needs of UK and Canadian merchants. This advanced matching ensures precise calculations for delivery rates, which is particularly beneficial in regions with complex or varied postal code structures. It enhances accuracy in rate determination, providing a reliable solution for businesses operating in the UK and Canada.
• Translatable Rate Names with Multi-Language and Currency Support: Users can customize rate names, and the app supports multiple languages and currencies for a diverse customer base. This feature allows businesses to create a more localized and user-friendly experience. Merchants can tailor rate names to suit different languages and currencies, contributing to a seamless and customer-centric approach in their e-commerce operations.

C. User Experience

The user experience with Zapiet – Rates by Zip Code Shopify app shines brightly, boasting an impressive overall rating of 4.8 based on 47 reviews. Merchants express their satisfaction with the app, highlighting its effectiveness in delivering its promises. 

The app’s customer support receives widespread acclaim, with users praising the team’s knowledge, professionalism, and helpfulness. Klaudia and Jeanette, in particular, are recognized for their quick responses and timely follow-ups, showcasing a commitment to excellent customer service.

Overall, Zapiet – Rates by Zip Code meets its users’ expectations and excels in customer support. Its reliability and comprehensive features make it a key tool for businesses to tailor their delivery processes effectively.

D. Pricing

Zapiet – Rates by Zip Code offers simple pricing:

• 14-Day Free Trial: Test the app’s features without cost.
• Monthly Plan: Priced at $14.99, suitable for 1-100 store locations and supports weight/price-based rules.
• Advanced Features: Includes wild card matching for accurate rate calculations and allows customization of rate names and descriptions.
• Support Included: Responsive chat, email, and phone support for any assistance needed.

This straightforward pricing structure makes Zapiet a cost-effective and easy-to-use option for handling delivery rates on Shopify.

E. Verdict

Zapiet – Rates by Zip Code is an ideal delivery rate management solution for Shopify merchants seeking location-based pricing and advanced customization. This user-friendly app enables businesses to calculate accurate rates based on zip/postal codes and apply tiered pricing rules. 

With robust wildcard matching and multi-language support, Zapiet streamlines rate calculations globally. Backed by stellar customer service, this app provides the flexibility and precision Shopify merchants need for tailored delivery pricing.

Zapiet – Rates by Distance

A. Overview

Zapiet – Rates by Distance is your solution for accurate and customizable delivery and shipping rates. Launched on February 14, 2018, this fully-featured app calculates charges based on the distance customers live from their physical stores. Whether you run a small local shop or a multinational corporation, this app provides game-changing local delivery options, ensuring you charge the right price.

Zapiet – Rates by Distance is designed for simplicity, offering easy installation and seamless integration with Shopify’s industry-leading checkout. The app allows you to add multiple rates based on order weight or price, limit deliveries to a maximum distance, and choose between the shortest or fastest route calculations.

B. Key Benefits 

• Distance Calculation Options:  The app calculates distances using either the line of sight or driving distance. This feature provides flexibility in determining delivery charges, allowing businesses to choose the method that best aligns with their delivery logistics. Whether it’s a straight-line calculation or considering the driving route, the app adapts to diverse business needs.
• Customizable Pricing Structure: Users can set base fees, per kilometer/mile fees, and maximum delivery distances. This feature allows businesses to tailor their pricing structure based on specific criteria. From establishing a base fee to incorporating distance-related charges, it provides a customizable approach to calculating delivery costs, ensuring businesses charge the right price.
• Translatable Rate Names with Multilingual Support: The app supports translatable rate names with multiple languages and currencies. Businesses can enhance the user experience by customizing rate names in different languages and currencies. This ensures clarity and ease for a diverse customer base, contributing to a seamless and user-friendly delivery rate calculation process.
• Flexible Rate Overrides and Delivery Options: Users can manually override pricing and distances for specific addresses, offering flexibility in setting rates. The app works seamlessly for deliveries from multiple locations. Businesses can adapt to specific delivery scenarios by manually adjusting rates for certain addresses. The app’s compatibility with multiple locations simplifies the process for businesses with diverse delivery points, ensuring accurate and customized delivery charge calculations.

C. User Experience

The user experience with Zapiet – Rates by Distance is exceptional, with an impressive 4.8 overall rating based on 63 reviews. TDF Furniture, a user for over 3 years, praises Zapiet for going above and beyond to resolve issues when other apps and Shopify couldn’t help. The customer service’s helpful and patient approach ensured the app worked perfectly, preventing a potential store shutdown. 

Mr. Logs from the United Kingdom, a user for almost 2 years, emphasizes the app’s essential role in their business, especially for providing unique delivery quotes for bulky goods. Overall, users value the app’s reliability, crucial features, along with Zapiet’s dedicated customer support.

D. Pricing

Zapiet – Rates by Distance offers a simple pricing plan. Start with a 14-day free trial to explore its features. The Zapiet plan is $14.99/month, covering 1-100 store locations with weight/price-based rules. It supports unique rules per location and allows customization with driving distance and/or maximum radius settings. Enjoy responsive chat, email, and phone support, making Zapiet an accessible choice for managing delivery rates on Shopify.

F. Verdict

Zapiet – Rates by Distance provides Shopify merchants with a powerful tool to calculate customized delivery rates based on distance from store locations. Its flexible options for distance calculations, tiered pricing rules, and multi-language support make this app ideal for businesses seeking location-based rate management. 

Bolstered by stellar customer service, Zapiet – Rates by Distance enables accurate and tailored delivery pricing essential for stores with diverse locations and delivery logistics. This is the go-to app for customizable distance-based delivery rates.

FAQs

Final words

In summary, the Zapiet Shopify apps offer user-friendly tools to enhance online store pickup, delivery, and shipping. With robust features and stellar customer support, these apps can help Shopify merchants optimize fulfillment. The Zapiet solutions are versatile for any business seeking to improve logistics and provide better customer convenience.