How To Enable Apple Pay On Your Shopify Store: A Full Tutorial

For Apple users, Apple Pay is a safe and convenient payment option. So, it’s a good idea to enable Apple Pay on your Shopify store. This creates a more professional and positive experience for everyone involved, with the added benefits of secure transactions and a fast checkout process.

In this guide, we’ll show you how to easily activate Apple Pay on your Shopify store, so you can leverage its advantages. Let’s get started!

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Why Should You Add Apple Pay To Your Shopify Store

Undoubtedly, the integration of Apple Pay with Shopify brings prosperous advantages to your online store.

• Streamlined Checkout Experience: Apple Pay allows customers to complete transactions with just a few taps, eliminating the need for manual entry of payment and shipping details, resulting in a hassle-free checkout process.
• Enhanced Security: Apple Pay uses tokenization and biometric authentication, providing an extra layer of security for sensitive payment information. This can instill trust in your customers and increase their confidence in shopping on your store.
• No Extra Costs: Enabling Apple Pay on your Shopify store doesn’t incur any extra fees beyond the standard Shopify Payments processing fees.
• Mobile Optimization: With the growing number of shoppers using mobile devices, offering Apple Pay caters to this trend, providing a seamless payment experience specifically designed for mobile users.
• Broader Customer Reach: Apple Pay’s integration can attract a large segment of the 1.46 billion active iPhone users worldwide helping you reach more potential customers.

Requirements For Enabling Apple Pay On Your Shopify Store

First and foremost, to successfully enable Apple Pay on your Shopify store, you must meet several key requirements:

• Supported Payment Providers: Your store must use a credit card payment provider that supports Apple Pay. You can use Shopify Payments or other payment providers (Stripe, Braintree, etc.)

You can search for Apple Pay as a payment method in the list of third-party payment providers in Settings > Payments of your Shopify admin.

• SSL Certificate: You must have an SSL certificate activated on your store’s domain to ensure that your customers’ data is secure during transactions.
• Apple’s Acceptable Use Guidelines: Your store must adhere to Apple’s Acceptable Use Guidelines to make sure your business operates within the standards set by Apple for using its payment services.
• Device Compatibility: To display the Apple Pay button, customers must use the Safari browser on a device that supports Apple Pay. Follow the instructions from Apple to catch up on the requirements.
• Subscription Requirements: If you offer subscription products, your store needs to use Shopify Payments. Additionally, your business must be located in the United States, Canada, Australia, or New Zealand, and customers must pay with a Mastercard or Visa card.

Step-by-step Guide To Activate Apple Pay On Your Shopify Store

Now, to activate Apple Pay, just follow these straightforward steps:

• Step 1: From your Shopify admin dashboard, click Settings > Payments.

• Step 2: Find the section for your credit card payment provider and click Manage. If you haven’t chosen a payment provider yet, you can choose a new one and filter by providers that support Apple Pay (as illustrated in the previous section)

• Step 3: Scroll down to the Wallets section and check the box for Apple Pay to enable it.

• Step 4: Click Save to activate Apple Pay on your Shopify store.

Activate Apple Pay in France Using Shopify Payments

Specifically, if you are based in France and using Shopify Payments, there is little difference in the process.

1. In the Settings menu, select Payments.
2. Under the Shopify Payments section, click on Manage.
3. Scroll down to the Advanced settings section and click Manage.
4. In the Wallets section, find Apple Pay and click Activate.

How Does Apple Pay On Shopify Work

When a customer visits your Shopify store using a compatible device, Apple Pay integrates seamlessly into the checkout process. Here’s how it works:

Upon visiting your store, customers will see a dynamic checkout button featuring the Apple Pay logo if they’re using a compatible device. This button appears on the product page and during checkout.

By tapping or clicking the Apple Pay button, customers can initiate a purchase quickly. Apple Pay automatically retrieves the shipping and billing information saved in their wallet, along with the order total, shipping costs, and applicable taxes.

To complete the transaction, customers must authenticate the purchase. The method of authentication depends on their device:

• iPhone and iPad: Customers use Face ID or Touch ID to verify their identity.
• Apple Watch: Verification is done through a double-tap on the side button.
• Mac: Customers authenticate using Touch ID if their Mac has it, or by confirming the payment on their paired iPhone or Apple Watch.

3 Other Ways To Accept Apple Pay On Shopify

Here are three additional ways to accept Apple Pay through Shopify:

1. Apple Pay In-Person: Shopify merchants can accept Apple Pay in physical stores using Shopify POS with compatible card readers. This includes devices like the WisePad 3, Tap & Chip reader, and Chipper 2X BT.

Additionally, if you use Tap to Pay on iPhone, customers can simply tap their iPhone or Apple Watch on the reader to complete their purchase.

Note that certain transaction limits may apply, set by banks or card issuers, so encourage customers to use Apple Pay for larger purchases to increase the likelihood of approval.

2. Apple Pay Cash: For Shopify stores based in the United States, Apple Pay Cash is available through Shopify POS when using supported card readers such as the Tap & Chip reader or Chipper 2X BT. Apple Pay Cash allows customers to pay with funds stored on their Apple Pay Cash card via iPhone or Apple Watch.

If your store is located outside the US, consult your payment provider to see if they support Apple Pay Cash or Discover.

3. Apple Pay in Mobile Apps: If your Shopify store has an iOS app integrated with the iOS Buy SDK, you can offer Apple Pay as a payment method within your app.

Enable Apple Pay On Your Shopify Store: Common Problems and Troubleshooting

Here are several typical common problems and troubleshooting with enabling Apple Pay that you might take a look at.

1. Apple Pay Not Displayed in Shopify Admin

• If Apple Pay isn’t an option in your Shopify admin and you’re using Cybersource, Authorize.net, or First Data Payeezy, request that your payment processor enable network tokenization.
• For Stripe users, ensure you’ve accepted Apple Pay’s Terms of Service in your Stripe dashboard.

If unsure about your payment processor, check with your bank or merchant account provider.

2. Apple Pay Button Not Displayed at Checkout

• Verify that you meet all Apple Pay requirements for your Shopify store. Ensure your payment method is supported and correctly configured.
• Apple Pay is not supported on the Buy Button sales channel. Ensure Apple Pay is integrated into the main checkout process.
• If the Company name field is required during checkout, Apple Pay may not appear. Modify your checkout settings to remove or make the Company name field optional.

3. Apple Pay Button Not Displayed in Cart Drawer

• If the Apple Pay button is missing from your cart drawer or pop-up, add custom JavaScript to your theme to enable its display. Review Shopify’s theme documentation or consult a developer for assistance.

4. Apple Pay Button is Unresponsive

• For Apple laptops, ensure the laptop lid is open. Apple Pay may become unresponsive if the laptop is in closed-display mode.

5. Customer Unable to Enter Discount Code

• Ensure customers enter any discount codes on the checkout page before selecting Apple Pay.
• If the Apple Pay button is on the cart page, customers won’t have the opportunity to apply discount codes. Move the button to the checkout page to facilitate discount code entry.

6. Error When Checking Out with Apple Pay on a Mac

If a customer encounters errors during checkout, ensure:

• The phone and Mac are close to each other.
• Bluetooth is turned on for both devices.
• Both devices are logged into the same iCloud account.

7. Currency Error on Abandoned Checkouts Address errors like “Credit card Apple Pay currency not equal to transaction currency” by:

• Verifying international markets and currencies are correctly set up in Shopify.
• Confirming with the customer that their Apple Pay account supports cross-border transactions and is correctly configured.
• Checking with the customer’s bank for any card restrictions or issues.

Bottom Line

Enabling Apple Pay on your Shopify store isn’t just about keeping up with the times—it’s about staying ahead of the game in a worldwide scope.

With some simple steps, you can now tap into Apple’s vast user base and set your shop up for success.

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