How to Cancel a Pickup on Shopify in 4 Simple Steps

Managing your Shopify store is easier than ever, even when it comes to canceling a scheduled pickup. If you’ve scheduled a pickup but need to cancel it, Shopify’s interface makes the process straightforward. This guide will walk you through canceling a pickup from your Shopify admin dashboard.

Note: If you’re using UPS for your pickups, canceling will credit your account for any fees, which can be applied to future shipments.

Step 1: Access the Orders Page

To view and manage your scheduled pickups, first, log in to your Shopify admin dashboard. On the left side of the screen, you’ll see the main navigation panel. Click on the Orders option to enter the page where all your orders are listed.

Step 2: View Pickups

Once you’re on the Orders page, find the View pickups option. This will show you the details of all scheduled pickups tied to your orders. You can view the pickup details here to identify which one you want to cancel.

Step 3: Cancel the Pickup

After selecting the appropriate pickup, click on the Cancel pickup button. This will initiate the cancellation process for that specific pickup.

Step 4: Confirm the Cancellation

A confirmation window will appear after clicking the Cancel pickup button. To finalize your decision, click Cancel pickup again. Once confirmed, the action cannot be undone. If you’re using a service like UPS, your account will be credited with any associated pickup fees for future use.

Conclusion

Canceling a pickup in Shopify is quick and easy with just a few clicks. This feature is available across desktop, iPhone, and Android, making it convenient for store owners on any device. Be sure to follow the steps carefully, and you’ll have your pickup canceled in no time.

If you need further assistance, check out Shopify’s Help Center for more tutorials and support.