How to Delete an Order on Shopify in Less than 2 Minutes
By Sam Nguyen
Do you need to delete an order quickly on Shopify? No worries! In just a few steps, you can remove unwanted orders from your Shopify store in less than 2 minutes. This guide will show you how to delete an order and manage order notifications, keeping things simple and organized. Let’s get started!
How to Delete an Order on the Shopify Store
Deleted orders are permanently removed from your Shopify admin and won’t show up in reports anymore. You can only delete certain types of orders, including:
- Orders paid using a manual payment method
- Draft orders that were later marked as paid
- Test orders made with the Bogus Gateway or Shopify Payments in test mode
- Orders imported via the Shopify API
- Draft orders
Before deleting an order, make sure it’s either archived or canceled. If a payment was made with a gift card, the order can be archived but not deleted. Also, if you purchased a shipping label but didn’t use it, remember to void it before deleting the order.
Steps to delete an order:
- Step 1: Click “Orders”
On your Shopify admin dashboard, find and click the “Orders” tab from the left-hand menu. This will take you to the list of all your store orders.
- Step 2: Select the Canceled and Unfulfilled Order
In the Orders section, you can only delete canceled or unfulfilled orders, so use the filters or scroll through the list to find the right one. Once you’ve found it, click on the order to view its details.
- Step 3: Scroll to the Bottom of the Order Page
After opening the order details page, scroll down to the bottom. Look for the “Delete order” button, which is located on the right side, just below the “Tags” field.
Once you have found it, click on it to permanently remove the order from your Shopify admin.
How to Delete an Order Notification
Step 1: Log into your Shopify admin and go to “Settings”
Step 2: Click on “Notifications”
Step 3: Choose the Notification to Manage
In the “Notifications” section, you will see different types of notifications, such as Customer notifications and Staff notifications. Click on “Staff notifications” to delete or manage the notification sent to staff when a new order is created.
Step 4: Scroll Down to “Recipients”
In the staff notification settings, scroll to the Recipients section to see the email addresses that are getting notifications.
- To delete a specific notification for a recipient, click the three dots next to their email. A menu will show options to “Turn off” or “Remove” the notification.
- Choose “Remove” to delete it entirely or “Turn off” to stop it while keeping the recipient listed.
Final Thoughts
I hope you find this guide helpful in deleting unwanted orders and managing order notifications on Shopify. Deleting an order can be done in just a few simple steps, keeping your store organized and efficient. Remember, orders cannot be restored once deleted, so archive or cancel orders before removing them.
