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How to Edit Customer Billing Statement on Shopify

Last updated: September 01, 2024

Written and researched by experts at AvadaLearn more about our methodology

CEO Avada Commerce

Thanks to Shopify Payments, accepting online payments has never been easier. Indeed, it is the most effective and user-friendly tool to accept online payments with a large number of useful, customizable integrated functions to maximize both store owners and customers experience.

When customers make a purchase on your store, Shopify will automatically send them a credit card bill recording their transaction. Conveniently, the statement that appears on this credit card bill is customizable. You might want to add basic and essential information like the name of your store, your address, or the customer service hotline.

In this article, you would find detailed instructions with illustration on how to edit customer billing statement for Shopify Payments.

To edit customer billing statement for Shopify Payments

Step 1: Select Payment providers

First, log in your Shopify account, go to the Settings section in your bottom left corner and select Payment providers.

edit customer billing statement 1

Step 2: Click Edit

Click the Edit button under Shopify Payments

Step 3: Find Customer billing statement

You now will see a lot of settings. Look for the Customer billing statement section, then click edit as the example shown below.

edit customer billing statement 2

Step 4: Edit Customer billing statement

Customize your customers’ billing statement with the information you want to include.

Step 5: Save Customer billing statement

Click Save to confirm your change.

To edit customer billing statement for Shopify Payments on iPhone and Android (Click here)

Step 1: After logging into your Shopify account, go to the Store symbol in the bottom right corner and select Settings.
Step 2: Next, in the Store settings section, a list of settings available to customize your store will be shown. Tap Payments.
Step 3: Tap Edit in Shopify Payments.
Step 4: Look for the Customer billing statement box, then tap edit.
Step 5: Enter the information you wish to include in your customers' billing statement.
Step 6: Double check the information you entered and tap Save. Your customers' billing statement is now updated.

Conclusion

The above information is a detailed guide and explanation on how to edit customer billing statement for Shopify Payments on Desktop, iPhone, and Android. I hope it is of great help in making the most out of your experience with managing your online store through Shopify Payments.

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Sam Nguyen

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.