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How to customize Shopify Notification Emails

Last updated: September 01, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

Overview

  • Shopify default notification templates have their own limit as there is no built-in template editor to customize and personalize the content and email design right inside Shopify. AVADA comes up with an idea that allows you to flexibly customize your Shopify notification templates with an unique and attractive layout.

  • By customizing Shopify notification, online merchants can optimize communications with customers, which allows theme to add a personal touch at different points of the purchase journey. That results in better relationship with customer and then sales increase.

  • At the time of writing, AVADA supports you customize 3 types of Shopify notification: Order Confirmation, Shipping Confirmation and New Account Welcome

  • Please note that Shopify notification emails will still be delivered through Shopify, not AVADA. When your design for each template is completed, you just need to copy the code and paste the template code into Shopify.

Create and customize Shopify Notification Template

Step 1: Access the app > Notification > Click on New Template

Step 2: Choose a template

Step 3: Customize the template

At this step, you can use AVADA email editor to style tailor your Shopify notification. It is quite easy to change the notification layout, add more blocks, modify the email content, etc. Now, let’s see what we can do to make your email notification look polished and works effectively

  • Take advantage of our pre-built blocks
  • Customize Content, Style, Palette
  • If you would like to achieve a boost in sales number, you might want to add personalized discount to the email

Step 4: Save the template

Once you modify the templates as you wish, please hit Save as template. By doing this, you can save your design for later use. Do not forget to give it a name so you can find it quickly next time.

Note: If you would love to change to a new notification template as the current one is not what you are looking for, you might want to use Change template option

Please keep in mind that after completing the customization, hit** Next button** to move to the next step

Step 5: Ready

  • Name: Give your notification a name

  • Description: Write a short description: This is a optional step as you might want to use this for internal use only.

  • Copy to Clipboard: This allows you to copy the HTML code of the template you have created. You will need to copy HTML code for each individual notification email individually

  • Select Shopify notification: After you click on email notification type, you will be directed to the corresponding Shopify notification page
  • Delete the existing email body and then paste the code you have just copied to the Shopify notification email

  • See email preview and hit Save as the last step.

Manage Notification

  • Duplicate notification
  • Delete Notification

Conclusion

At present, AVADA offers 3 most important Shopify notification templates: Order Confirmation, Shipping Confirmation and New Account Welcome. As customizing Shopify email notifications is a frequent request from many clients, we will continue add more templates in the coming time.

See our video guide below if you are not sure about how to process these steps correctly

If you have any questions, please feel reach to out to us through Livechat in the app. We are happy to help you customize your Shopify Notification as you wish!


Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.