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4 Steps to Activate an On-Demand Delivery Service on Shopify

Last updated: September 01, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

In today's competitive online market, fast and reliable delivery is key to customer satisfaction and repeat business. On-demand delivery services, like Postmates, offer a convenient solution for Shopify stores, enabling quick and trackable deliveries at affordable rates. This helps ensure your products reach customers promptly, boosting their overall shopping experience and fostering loyalty to your brand.

The article below will guide you through all the steps on how to activate/ or deactivate an on-demand delivery service on Shopify.

How to activate/deactivate on-demand delivery services on Shopify

While Shopify doesn't have a built-in on-demand delivery feature, you can easily integrate with third-party apps (like DoorDass, Pickupp, Burq, Stuart), or refer to the Local Delivery option to offer this service to your customers. Here's a general outline of the steps involved for each method:

Set up Local Delivery

1. Access Shipping and Delivery Settings

  • Log in to your Shopify admin.
  • Click on Settings at the bottom left corner.
  • Select Shipping and delivery from the list.

2. Locate Local Delivery Section

  • Scroll down to the "Local delivery" section. → Click Set up to continue

3. Manage Locations

  • If you have multiple locations, click on the Manage button next to the location you want to adjust.
  • If you have a single location, proceed to the next step.

4. Activate or Deactivate

  • You'll see a toggle or checkbox next to "This location offers local delivery."
  • To activate, check the box or toggle it on.
  • To deactivate, uncheck the box or toggle it off.

Moreover, you can install several local delivery apps suggested below to help manage your store better off.

5. Save Changes

  • Click the Save button at the top right corner of the page to finish the process.

Integrate with 3rd-party apps

The another option to help you active on-demand delivery service on Shopify is to install a third-party app like Burq: On‑Demand Delivery. Let’s view the whole process in detail below:

1. Find the App:

  • Log into your Shopify admin.
  • Navigate to the Shopify App Store and search for "Burq: On-Demand Delivery."

2. Install the App:

  • Review the app permissions and click "Install" to confirm.

3. Configure Settings:

  • Once installed, you'll be guided through the initial setup.
  • Set your delivery zones and service areas.
  • Choose your preferred delivery providers from the available options.
  • Configure your delivery pricing and fees.

4. Customize Checkout Experience:

  • Enable the on-demand delivery option at checkout for your customers.
  • Customize the appearance and wording of the delivery options.

5. Start Receiving Orders:

  • Once set up, Burq will automatically handle incoming on-demand delivery orders.
  • You'll receive notifications and can track deliveries in real-time.

FAQs

Yes, many on-demand delivery apps on Shopify allow you to set specific products or collections as eligible for this service, giving you control over which items can be delivered quickly.

Yes, most apps allow you to define specific time slots or even offer same-day delivery within a few hours, providing flexibility for both you and your customers.

Reputable on-demand delivery apps on Shopify carefully vet their drivers and often provide ratings and reviews, allowing you to choose reliable partners for your deliveries.

The on-demand delivery app you choose should have clear policies for handling delays or failed deliveries, including communication with the customer and possible refunds or rescheduling options.

Yes, several on-demand delivery apps offer integration with Shopify POS, allowing you to manage both online and in-store orders with seamless delivery options.

In conclusion

I hope that you will find it helpful for your Shopify store’s operation of the on-demand delivery service through this detailed tutorial How to activate/deactivate an on-demand delivery service. If you enjoy this post, there’s a good chance you will also enjoy another post that we wrote on configuring your on-demand delivery settings, so give it a read.

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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

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