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How to Fulfill Part of an Order Manually on Shopify

Last updated: September 01, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

Fulfillment order is the process of shipping the products to the customers in Shopify. You can choose to fulfill it automatically or manually based on your purposes. For manual fulfillment, you can select to fulfill all products at once or fulfill part of the order. In case one or more of your products are out of stock or the order includes pre-order items, the partial fulfillment is more convenient than the remaining. Therefore, if you wonder how to fulfill part of an order manually on Shopify, keep reading to discover it.

Step 1: Select Orders

After signing in Shopify account, go to Orders in the menu on the left of your screen.

Step 2: Pick an order

The list of all orders will appear that you have to select the one you want to fulfill partially. For example, the picture below describes my orders list and each order is shown in number instead of name. I want to fulfill the order #1001 then I will press on its number.

Step 3: Click on Create shipping label

In the detail page of the order, choose Create shipping label under the Unfulfilled section.

fulfill part of an order manually

Step 4: Choose number of products to fulfill

The page will move to another one called Fulfillment page then you need to select how many products you want to fulfill in the Items part.

Step 5: Decide shipping method

In the Shipping service, there are a number of shipping providers for you to choose. It also provides their corresponding fee then you can decide what to use.

fulfill part of an order manually

Step 6: Edit Shipping date

If you want to inform your customer about the shipment immediately, you can tick on the Email shipment details to customers now in the Shipping date section. However, be noted that this option does not work for all cases but appears only when you have your customer’s email address.

fulfill part of an order manually

Step 7: Press on Buy shipping label

Below the Shipping date is the Summary part, you will see the total amount you have to pay and if you are satisfied with it, click on Buy shipping label button end the process.

How to fulfill part of an order manually for others, not Shopify Shipping use

Step 1: Select Orders

This step is similar to step 1 when you use Shopify Shipping that head to the Orders from the Shopify admin.

Step 2: Pick an order

Look for the order which has fulfillment status as Unfulfilled or Partially fulfilled and press on it to open.

Step 3: Click on Marked as fulfilled

You will see the detailed information of the chosen order appear on your display with the first section is Unfulfilled. Below the unfulfilled items, there is a Marked as fulfilled button then press on that.

fulfill part of an order manually

Step 4: Choose quantity of products to fulfill

Change the quantity for each product in such a way that the number of the item you don’t want to fulfill is equal to 0.

Step 5: Fill in the tracking number

Enter the tracking number given by your shipping provider in the Tracking information. If you don’t remember, you can leave it to fill in later.

Step 6: Notify customer of shipment

Under the Tracking information, you can see the NOTIFY CUSTOMER OF SHIPMENT section and the option Send shipment details to your customer now. You can choose to tick or untick it based on whether you want to inform your customer or not.

fulfill part of an order manually

Step 7: Press on Fulfill items

After completing all the above steps, you can click on Fulfill items to finish.

fulfill part of an order manually

Step 8: Choose Add tracking

In step 5, if you haven’t added the tracking number yet, you can insert it by selecting Add tracking in the Fulfilled section.

fulfill part of an order manually

To fulfill part of an order manually on iPhone (Click here)

  • Step 1: Go to Orders Open the Shopify app with a log-in account on your phone then choose Orders.

  • Step 2: Select an order Pick an order which you want to fulfill in the list of orders. If your order list is long, you can open Unfulfilled and partially fulfilled section to find the one you want to fulfill.

  • Step 3: Tap Create shipping label This step is for Shopify Shipping user if you are not, you can move to the next step. Select Create shipping label button in the Unfulfilled section to continue.

    fulfill part of an order manually
  • Step 4: Press Marked as fulfilled If you use service from another provider, tap the Mark as fulfilled in the Unfulfilled part. After that, add the tracking number or tap on the barcode symbol to scan the barcode of the shipping supplier. The tracking URL will be included in the customer's shipping confirmation and the shipping update emails.

  • Step 5: Enter quantity of products to fulfill Edit the number of products that you want to fulfill. By default, all items will be fulfilled then you have to select the quantity for unfulfilled one as 0.

  • Step 6: Choose Fulfill items or Buy shipping label To end the fulfillment action, choose Buy shipping label if you are using Shopify Shipping and Fulfill items if you are not.

To fulfill part of an order manually on Android (Click here)

  • Step 1: Go to Orders Get access to your Shopify app and tap on Orders which next to the Home button at the bottom bar.

    fulfill part of an order manually
  • Step 2: Select an order Choose All orders to show your list of orders. Next, decide the order which you want to fulfill and click on its number.

  • Step 3: Tap CREATE SHIPPING LABEL If you use Shopify Shipping and your store base is in the United States or Canada, select CREATE SHIPPING LABEL to buy a shipping label.

  • Step 4: Press MARK AS FULFILLED In case you use other shipping providers, tap MARK AS FULFILLED button to continue. The detailed settings will appear that you have to enter the tracking number in the given space or tap on the barcode to scan the carrier's barcode.

    fulfill part of an order manually
  • Step 5: Enter number of products to fulfill Adjust the number of items but be noted that the number of products you don't want to fulfill must be 0.

    fulfill part of an order manually
  • Step 6: Choose Fulfill items or Buy shipping label After editing the fulfillment information, press on the Fulfill items button at the end of the settings if you are using a carrier. Meanwhile, tap on Buy shipping label when you are using Shopify Shipping.

Conclusion

In short, that is all about the process of how to fulfill part of an order manually on Shopify. The writing is quite long but it is very easy to understand and informative that it will help you a lot in managing your fulfillment. Hope that you have good experiences and earn benefits from this post.

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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.

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